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Customer Ratings & Reviews

$184.99
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Customer reviews

Rating 4.4 out of 5 stars with 367 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Assure Lock 2 for its ease of use and straightforward installation. Many appreciate the product's quality, the convenience of the keypad, and the functionality of the app. However, some customers have expressed concerns about the battery life and the auto-lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 367 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, was easy to install, prefer the push button over the digital screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, easy to install, the app has clear instructions and will walk you through the installation steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, Best Buy had th best pricing. I use it for all of our rentals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Would be better if it had a lever attached to open and close the door

    I would recommend this to a friend
  • Cons mentioned:
    Auto lock

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock Seems well built A little tricky getting the auto lock unlock to work. Overall a good device/lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Quality easy to install and best quality lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install and Item works very well Only problem is cautious to check if it fits to your door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best door lock for home entry. Definitely would recommend. Don’t have to be home to operate it, just use your phone or smart watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation video! Fit right in to the existing lock opening. It was also a quick install on Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy app setup, easy to use features, all in all a wonderful addition to a smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yale smart lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool lock, i like that it has the option to unlock with the key, as it will come in handy if the batteries die out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Easy installation. I like all!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best smart home device to have!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I just upgraded from the previous gen and its so much better sleeker and won't tarnish like the keep pad did on the previous one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. App is fairly straightforward and with frequency of use it gets easier. Used for a rental property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lock easy installation, 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good lock. Great product. Will definitely b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock. Great product. Will definitely buy this again

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Replaced after 10 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue with this lock is that the batteries were always dying. We got the rechargeable batteries as suggested and every other month, the batteries would be near dead. (The Apple Home app gave the battery percentage). The final straw was when a prong inside of the battery house came out. It wouldn't really read the battery even after pushing it back in. Decided to go buy an EUFY lock and it's been amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New house, new modern locks… PERFECT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install… but works great and makes it easy to allow workers into the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can create different guest profiles with designated codes! Also that you can lock and unlock the door from the app at any point! And see a history of who has unlocked it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This product is sufficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was compatible with Google Home. Was easy to install and set up. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. App is ok, a little difficult at first but gets better once you get use to it.

    I would recommend this to a friend