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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 546 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up. Very conveniently shared pins and enrolled family through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock. Easy to use. So far there have been no problems

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this robot vacuum, but the batteries do not last more than 2 weeks with normal use. After such a short time, the performance drops and I have to recharge constantly — it’s frustrating. Even worse, the return window is already over, so I’m stuck with it. What a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to pull out my key. Can use finger print or code. Will look back automatically and you receive the notification on your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has continued to disappoint me, and this lock isn’t an exception. The fingerprint sensor is a real hit or miss, the battery life is absolutely AWFUL, and and only comes with 1 key. They print on the key to only use Yale genuine keys, which of course puts more money in their pocket. Additionally, the touch sensor almost never picks up when you go to lock the door and it doesn’t lock it properly, which is a huge security hazard. This is not the first Yale lock that I’ve owned. They keep releasing new models, and me thinking there’s no way it can be as bad as previous models, believe it to be better, but it’s not. Do not buy this lock or any other Yale product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print reader has only missed once on the 1st attempt (got it on the 2nd try). Fast, not too loud (at least not as loud as our prior kwikset garbage smart lock). The comparison is night and day between our prior smart lock. I can see why they use these on Airbnb homes, they are 100% reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Look Ma, No key!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to be able to lock door without keys. However, sometimes app is slow to unlock door when trying to enter house. But a move in a more modern direction for securing the home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    When it works it's OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life and Wifi connectivity. Don't even bother trying to use rechargeable batteries as you'll get at most a week out of them before it starts complaining about them being low (even though they aren't according to a volt meter). When it's working it's serviceable but I would never buy a Yale product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and convenience multiplier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for a busy family that's always on the go. I'll be holding my son, and 5 other things and don't have to worry about locking the door with a key. Same with coming home: the door unlocks soon before we pull up to the house. Setup is not much more complicated than a regular door knob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. its very convenient to use, I specially like that it can be controlled with the app and the ease of using my fingerprint to open it rather than pushing buttons every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Touch Fingerprint with Wi-Fi is a feature-packed smart lock that brings convenience and security to your doorstep. As someone who values both ease of access and peace of mind,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Was quick and easy to install, with clear instructions. I replaced my existing deadlock and took about 15-20 mins start to finish. App was easy to setup. Love the convenience of the fingerprint sensor. Works well with my Google Home setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Yale lock and the upgrade on this version satisfied the only negative comment I had on the previous version. They added a key lock, which is very helpful for rentals or even your own place and the battery dies you have a way to unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made our life super convinent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost a month for me using this lock. so far I am completly satisfied. Installation was very easy, fingerprint is woking as charm. No any hassel of limited keys, misplacements of key.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale locks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. I love the convenience of keyless entry and being able to lock or unlock remotely via the app. It’s reliable, and integrates seamlessly with my smart home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Yale Lock Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product & was able to get it immediately! Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff much like so good very easy cant wait so simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this lock to put on an Airbnb. Easy to install works perfectly. The app allows you to change the lock codes easily. The app notifications are a plus letting you know whether the lock is secured or unsecured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is great and very easy to use once you have everything lined up. The most frustrating part was during set up the fingerprint recognition took multiple (15x) to get it to read appropriately.

    I would recommend this to a friend