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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 546 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deadbolt lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's eye appealing. Wifi/BT can be an issue on occasion, but it has been really pleasurable operating from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitchy but good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to lock and unlock my door right from my phone. The touchscreen keypad is super responsive, and installation was straightforward. Great for peace of mind when I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks for rentals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for short term rentals. They are great for getting guest in remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this would work wow was I wrong this is one one the best investments I have made never have to worry if I forgot to lock my door it does it for me so many features .. !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and capable smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock was easy to install. I also like the various options it provides—HomeKit and Yale app control, passkey, fingerprint reader, and a backup physical key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. This is the second Yale lock I have had. This is a better model. I love not having to carry a house key and no fear of getting locked out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where are you free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product enjoy not have to worry about house keys anymore, along with being able to unlock the door to let family and friends in when I am not around. Don’t have to worry about spare keys and getting him back or making more to hand out to family. Plus getting it on sale was a big advantage. Such a game changer and improvement to make things much more simple and stress-free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very easy to install with step by step visual instructions to follow. Anybody can install this without help as long as you can follow simple instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works well no issues. ,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good smart lock !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with super step by step DYI guidance for installation. Companion app for iPhone works with no issues as well as on Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless locks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new locks . Easy to install & great solution for not using keys.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opens on its own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while and finally went with this lock. The lock has a feature called auto passage mode which simply means once activated it will auto unlock after you lock the door. There is no way to disable it and almost impossible to not put it into that mode. Google it and you’ll see. Also 3 times after installing the lock it unlocked on its own when we werent even home. Its awful. Returned it and bought Schlage Encode Plus. Love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to install. I would recommend storing multiple fingers but has been great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good- not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks work well overall but are quite finicky when it comes to setup, connection and adding registered users/codes. Honestly one pain point is the requirement to setup WiFi twice to get Door Sense to fully function. And than not having any information on a KB or FAQ related to the situation. Their overall door sense documentation is rudimentary at best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest lock to install and program will be buying more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our YALE smart lock! We’ve had other smart locks that didn’t last so this one from YALE is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with minor hicups

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well as a lock, it was strong and sturdy, passage mode and auto lock was great. Some times lost connection with apple home app not Yale app and Auto Unlock was not working well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love that I don’t have to worry about the kids needing keys to get in while they get home from school makes one less thing I have to worry about

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best door upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected simple installation, easy to use. It has been a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great value for smart lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product, although it kinda sucks that you have to be near the lock to use the app.

    I would recommend this to a friend