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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 493 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Front Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. Its very easy to install. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality product with good instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as a replacement for keyed deadbolt. The installation went well once I used the Yale Access app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great AMA does what it is suppose to do. Very responsive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock has been a major disappointment. Its fundamental function is unreliable: I've been locked out multiple times because the Touch ID is inconsistent at best. The performance is even worse in cold weather, where the mechanism freezes and jams, preventing access. For a product in this price bracket, the performance is unacceptable. It operates more like a cheap, low-end model and is not worth the investment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the team helped me out with everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seamless automation. Definitely recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this for my front door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tool. We often have family stop by the house when we're not home, so nice that I can set everyone up with their own code. I have struggled to get the finger print to work and sometimes it says it is unlocked on the app when it is clearly locked, but may be user error.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup was a breeze. Lots of options!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , looking for the future with this lock the test of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellenr product, the technology is great. Very conveinient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Door Lock and app entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and well constructed. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Easy installation. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Have been using it for about 2 weeks and have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool lock, steep price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation can be a bit difficult, but so far I like the lock. It was on the space on the shelf that showed $99 in store. I thought that was a great price. Then I learned the actual price is around $280. I think somewhere in between would be the correct price for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build quality of this lock. It feels premium and completely does what its built for. I love the smart integration it allows me to enjoy in my home and the security it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Lock Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use! Cool feature with the fingerprint option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yale door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchased that i ever had. i love the convenience of entering my main door using my smart phone. i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing seamless integration with Apple home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    SMH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this in March. Unfortunately it started to die before we could even make it to June. Initially I noticed the batteries died within the first two weeks. The second set of batteries lasted about 4 weeks. The third set of batteries lasted about 2 days, now. The lock is non-functional. The app states that the lock needs to be configured for the first time. Starting the process for a warrant exchange or something I will update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No keys required. I wish I bought this lock earlier.

    I would recommend this to a friend