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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 546 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, functions even better, the fingerprint works quite well, and tech support was very helpful during setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago and love it. Super easy to use and has been great for letting the kids in without having the key.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Love it. Definitely recommend. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great Looks Better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works without issue. I haven’t tested fingerprints, but no issues with codes or using the Apple Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate helped us make the right choice Ty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite lock for the house. It’s so useful and I love it. I connect it with my phone so it’s amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi touch lock at parents beach house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Still leashing all The fictions of the device. Install was easy. App connectivity through Bluetooth is a pain sometimes but once you get it connected to WiFi it’s good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i have one my house business dad house brother house everywhere i go very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart lock, fingerprint sensor has been reliable for the first month ive been using it, and the app is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok lock - broke down after 4 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works fine, sadly broke down after a couple of months and Yale customer support was horrible but Best Buy triumphed at customer service and replace it for me!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Door luck

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best thing I have ever in my home amazing door luck for everyone in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal, works great! And this is for the remaining characters that I am forced to enter in order for this to post.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My dream keyless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply and beautiful. Easy to install and friendly to connect to Alexa. I am enjoy using my yale every day without a key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great locks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these locks and recommend them to friends Easy to install and setup and I love the app access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Yale2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale lock is fabulous and fingerprint reader is efficient and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product with great job easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought first time and still yet don't have any issue or any problems, works excellent for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home security upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and subtle. Great functionality and easy to set up and use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Finding a replacement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a nice solid lock. It is really bad at trying to be a smart lock. The batteries only last a week if it has to connect to wifi. My access point for the door is 5 feet above the door but Yale tech support told me the battery drain is due to poor wifi signal. The shipped me a hub to solve the battery drain. Now the battery lasts a little longer but the lock has problems connecting to the hub. Poor bluetooth signal, but the door is next to the outlet the hub is plugged into, about 2 feet away. Will never recommend Yale to even my enemies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal lock. Love everything about it. The batteries lasts WAY longer than the one I replaced, which wasn't even "smart"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock had easy to follow step by step installation instructions. The app is easy to use and navigate.

    I would recommend this to a friend