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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 494 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 494 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and very simple love the digital keypad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good hardware with a lot of software flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would work great on a temporary rental, but not great for your permanent home. It looks great, is built well, and easy enough to install, but it malfunctions a lot! The fingerprint reader is horrible. It often does not auto-lock after closing. And is acting up more and more after being only a couple months old. Overall, this is an okay product, but I would not purchase again—especially not for this high of a price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to install Make my lice easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, very easy to install and use. The app is also easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it -it has an easy installation - user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wanted to buy Yale smartlock and they never disappoint. Easy and quick install. Compatible with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing door lock. Easy to install. Beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pick this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, love the features! Great smartlock!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 14 of them.They are the best. We use them everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install and works great. The app is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    garage door entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved easy to instal. if I get to locked no problem it can be set to lock on his own.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy literally anything else, these are awful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the least reliable, most frustrating smart home products I've ever used. They don't reliably warn about low batteries, they don't stay connected to wifi, they refuse to integrate with HomeKit despite claiming that they do, and after removing the wifi module AS INSTRUCTED BY THE YALE APP to resolve a wifi issue...the pins in the lock broke off, so now the module won't insert or work at all. Waste of time and money. Buy literally anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic doorlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is exactly what I needed. It has touch screen for numbers to enter smoothly. It also has finger touch id that makes it easy to come in which is huge. App setup made it easy to setup and shows you step by step on how to install. Best of all it was availible at Bestbuy and price was cheaper than orher retailers. Great buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Used it for the apartment I live in and the set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great to use interface is super diverse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option of fingerprint, code, and key is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this lock about 8 months ago an it stopped working after about 4 months. I contacted customer service and they attempted to troubleshoot but could not get it to work. They finally sent me a new lock but the lock the sent only works with ADT. I contacted customer service again and provided them with the serial number, that was two months ago, now I'm have two locks that don't work. I could have saved a lot of money if I had kept my original deadbolt lock. If you're thinking of buying this lock save your money, it will only disappoint and upset you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy to install. Love the app features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with august software. Great lock, works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very intuitive. Software is smooth, loving all the features.

    I would recommend this to a friend