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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 494 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install and worked the first time I installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Yale lock to replace my old one and so far I'm happy with the upgrade. This one besides it looks better and is smaller works alot better, for example the auto unlocked feature works faster than the old one. Wifi it's integraded so maybe that's why it works better. One thing I don't like it's the volume you can't barely hear it at high. Other than that I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Smart Lock Wi-Fi with touch screen keypad is working great so far. I had to use different mounting screws for the unit in order to get a tight fit on my door; the screws provided with the unit would not tighten down as needed to get a snug fit. Other than that, all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have to worry about forgetting to lock your door or where you put your keys, this solves all of those problems! My wife always and I mean always forgets where she puts her keys, now she just needs to use a fingerprint to open it. Perfect solution for a smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great door lock, super convenient. It was a little hard to get all our devices connected, but we were able to after one reset. We really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    valuable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. useful. perfect..handy for mobile phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior locks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in all categories Well worth every penny I would highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy set up. App friendly and fingerprint works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of how well the fingerprint sensor would work, or how quickly the lock would engage, but I've been impressed on both fronts. I installed this in a new door, the instructions were straightforward and the templates were easy to follow to know where to cut the holes. I plan on purchasing more of these locks for other doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an upgraded version due to the enhanced finger print read option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst So Called Smartlock Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Wouldn’t buy. Almost have it installed for 1 year now. Finger print scanner is garbage and doesn’t work. The lock unlocks and locks anytime it wants even with it not setup too. Yale support is not good at all. They even have the wrong email address for support on their own website which is ridiculous. DO NOT WASTE YOUR MONEY ON THIS LOCK!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yale deadbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great. Extremely convenient and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Such a gooooood lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a goooooooooooooooooooooooooooooooooood lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. It pretty easy to setup too. Can’t conplain

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 1 out of 5 stars

    NEVER AGAIN

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another Yale smart product. I purchased one about 3 years ago and had an awful experience. I ended up switching to Eufy and absolutely loved that smart lock. When I moved and wanted a new smart lock, the Eufy was out of stock so I went with the Yale Assure Lock 2. This lock uses 4 AA batteries that need to be replaced every 3-4 weeks. The wifi connectivity is absolute garbage, and most features can only be used/edited when your phone is connected via bluetooth (meaning within 5 feet of the lock). The sensor that detects whether the door is open has never worked properly, and the support always just tells you to reset and reinstall the entire lock when this happens.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Works well with remote access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lock is great, wifi has some minor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m happy with the lock. The wifi connection goes out about once a day for a few minutes and them auto-reconnects. Not a major issue, but annoying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well in the beginning, but continues to hand issues. Yale app reflects the battery at 80%, but the lock does not show signs of power. I continuously have to remove a battery and pop it back in to reset it. Even though when it does work, it’s great…I would not recommend this lock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lockset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve only had the lock since 1/8/25. The first lock failed so we will see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with our busy life and our teens coming and going, this lock has made things easier and easier to keep track of. Installation can be tricky, but the website lists a lot of great videos to help with the process.

    I would recommend this to a friend