Customer Ratings & Reviews

I know this is a smart lock and the whole purpose of it is to not have keys. I did not like that you cannot use the internals of your old lock. It comes with its own new key. Having a house keyed onto 1 key type is expensive and I did not have the intention of having multiple keys for my doors (for those just in case times). Also, if you were to install a secondary smart lock, it has a different key! I'm just going to use my August and my own key. (Yale and August are now owned by the same company.)

with our busy life and our teens coming and going, this lock has made things easier and easier to keep track of. Installation can be tricky, but the website lists a lot of great videos to help with the process.

Excellent product. Works perfect ! East to install.

Works great when it works. Many of times the auto-unlock feature won't work so you need to hide a key and occasionally it will completely disconnect from Wi-Fi so don't forget your key.

Works great. The fingerprint sensor option is a game changer.

I have used previous Yale locks in the past and have always loved their products, this lock is amazing! Love the aesthetics of the lock , super sleek and thin, the fingerprint sensor is super accurate and overall no complaints!

Lock works as advertised. Software is in need of some TLC. Doesn't work on Pixel Phones for some odd reason. Luckily I had a samsung device to unbrick the first of 4 locks I set up.

If I could give this cero starts I would , i had nothing but problems with this since day one . The auto lock feature stops working randomly, if i re calibrate it will work again for a week or so and stops working again, the finger print scan it never works on the firts attempt, i gotten locked out several times because it won’t recognize my finger , they wifi drops all the time , i run netgear orbi system at home , this is the only device that has issues with my internet . The battery life is crazy short 4 weeks if your lucky .

Super easy to set up and seems to be very stable (for a smart home product). I love the auto-lock/unlock feature. Walking up to your house and having it unlock just as you get to the handle is incredible and very helpful. Probably my favorite smart home device so far.

Still new but seems to be working well. Small problem accepting fingerprint after setup but seems better now.

These are so much better than the Kwikset smart locks I previously had. They are faster, quieter, and more durable. Two of my Kwikset Halos died in less than a year.

Pretty good, but it will engage the lock of the door is open (like on a nice day leaving the door open) kind of a dumb feature

Love love love it I had another brand (ultloq) and it was horrible. The Yale lock does not need a hub and is glitch free after 3 months of daily use

Excellent smart lock with multiple backup ways of opening along with auto lock/unlock

This lock has been wonderful! I originally have a Level Lock, and the battery life was not great. This is a huge improvement. I enjoy the fingerprint reader as it is quick and easy to use!

This lock is the worst piece of smart hardware I have purchased for my home. I liked my first yale assure lock but the module got fried after a few years so the “approach” feature it had didn’t work anymore thru Bluetooth but it kept working as it needed to. I got this one because I liked the touch feature and wanted the ability to unlock quickly. However this lock is where AA batteries go to die. In a matter of a couple months I’ve had to crawl through my window 3 times because the lock died on me. 4 times I had to change the batteries in the past 2 months. Unacceptable.

I really love the product and everything is good except finger print is not working I did follow the instructions but it didn’t work and try to connect with customer support no one is there to chat

So sleek! Prefect for our front door and looking buy another for our back door

I liked how many different ways you could unlock the front door. With Apple Watch, finger prints, code and smartphone

Really happy with this purchase. This replaced my gen 1 and it is superior some how. More reliable with the auto unlock and the finger print thing works very consistently unless my hands are all dirty.