Customer Ratings & Reviews

I love the build quality of this lock. It feels premium and completely does what its built for. I love the smart integration it allows me to enjoy in my home and the security it provides.

I was skeptical of how well the fingerprint sensor would work, or how quickly the lock would engage, but I've been impressed on both fronts. I installed this in a new door, the instructions were straightforward and the templates were easy to follow to know where to cut the holes. I plan on purchasing more of these locks for other doors.

Mildly consistent functionality, wi-fi smart never works (added cost too) Finger print sensor is so finicky - I get locked out / timed out frequently. Expensive for the quality of product and experience. Also, ours totally shut down after our first battery change - zero functionality, still waiting for a response to my support ticket request.

The Yale Smart Lock Wi-Fi with touch screen keypad is working great so far. I had to use different mounting screws for the unit in order to get a tight fit on my door; the screws provided with the unit would not tighten down as needed to get a snug fit. Other than that, all good.

This lock is great. Extremely convenient and easy to set up!

don't have to worry about forgetting to lock your door or where you put your keys, this solves all of those problems! My wife always and I mean always forgets where she puts her keys, now she just needs to use a fingerprint to open it. Perfect solution for a smart home!

It just works. It pretty easy to setup too. Can’t conplain

Love it! Good quality and good product. Recommend it

Such a goooooooooooooooooooooooooooooooooood lock.

Easy to install and use. Works well with remote access.

Great product, great store. Even better investment for my property.

Exccelent product, looks really clean , small , cellphome friendly ,

I will never purchase another Yale smart product. I purchased one about 3 years ago and had an awful experience. I ended up switching to Eufy and absolutely loved that smart lock. When I moved and wanted a new smart lock, the Eufy was out of stock so I went with the Yale Assure Lock 2. This lock uses 4 AA batteries that need to be replaced every 3-4 weeks. The wifi connectivity is absolute garbage, and most features can only be used/edited when your phone is connected via bluetooth (meaning within 5 feet of the lock). The sensor that detects whether the door is open has never worked properly, and the support always just tells you to reset and reinstall the entire lock when this happens.

Overall I’m happy with the lock. The wifi connection goes out about once a day for a few minutes and them auto-reconnects. Not a major issue, but annoying.

Excellent product. Works perfect ! East to install.

one of the best purchased that i ever had. i love the convenience of entering my main door using my smart phone. i love it.

Works amazing seamless integration with Apple home.

Works great when it works. Many of times the auto-unlock feature won't work so you need to hide a key and occasionally it will completely disconnect from Wi-Fi so don't forget your key.

I know this is a smart lock and the whole purpose of it is to not have keys. I did not like that you cannot use the internals of your old lock. It comes with its own new key. Having a house keyed onto 1 key type is expensive and I did not have the intention of having multiple keys for my doors (for those just in case times). Also, if you were to install a secondary smart lock, it has a different key! I'm just going to use my August and my own key. (Yale and August are now owned by the same company.)

This is a great door lock, super convenient. It was a little hard to get all our devices connected, but we were able to after one reset. We really like it.