Customer Ratings & Reviews
- Model:
- YRD420-F-WF1-619
- |
- SKU:
- 6554594
Customer reviews
Rating 4.3 out of 5 stars with 496 reviews
(496 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Assure Lock 2 for its ease of use and straightforward installation process. Many appreciate the sleek design and the convenient keypad, along with the added security features. However, some users express concerns regarding the battery life, requiring frequent replacements. The relatively high price point is also a factor mentioned by some customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock doesnt work right. The auto lock function doesnt work at all.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Touchscreen Keypad | Fingerprint Access - Black Suede
No, I would not recommend this to a friend- Pros mentioned:Design, Installation, Security
Rated 5 out of 5 stars
Goodbye Keys!!!! Hello Endless possibilities!!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale Assure Lock 2 Touch Fingerprint with Wi-Fi is an excellent choice for anyone looking for a high-quality smart lock. This sleek and stylish device provides users with multiple ways to access their home, ranging from fingerprint recognition to Wi-Fi connectivity. One of the standout features of this smart lock is its fingerprint sensor, which makes it incredibly easy for family members or guests to enter your home without the need for keys. It's also worth noting that this lock passed the highest grade residential security rating (ANSI/BHMA Grade 2), making it a top-of-the-line option for those concerned about safety and security. Setting up the Yale Assure Lock 2 Touch Fingerprint with Wi-Fi is simple thanks to its user-friendly design and detailed instructions. Once installed, you're able to manage access codes remotely via your smartphone. You can even create custom access codes for individual people (including temporary ones!), so you always know who's coming and going. The Satin Nickel finish on this smart lock also adds an extra touch of elegance to any doorstep, making it both functional AND aesthetically pleasing! Beyond these features, there are additional benefits like automatic locking as well as integration with voice assistants like Amazon Alexa or Google Assistant! Overall, I couldn't be more pleased with my experience using the Yale Assure Lock 2 Touch Fingerprint lock. From its beautiful design aesthetic down to its advanced technology capabilities - all in all- It’s impressive! This modern-day key-less entry solution has exceeded my expectations while providing exceptional convenience & reliability that anyone would appreciate in their own home!
I would recommend this to a friend Rated 1 out of 5 stars
Not functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It s sensor is not working properly. The door gets locked when it’s open Security hazard
No, I would not recommend this to a friend- Pros mentioned:InstallationCons mentioned:Battery life
Rated 5 out of 5 stars
Augmented Assurance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If only I could get royalties on my stolen secret design plans for the perfect smart lock that recently went missing. The Yale Assure 2 Touch with Wi-Fi Module is the first smart lock I can thoroughly recommend because of its hardware/software stack. This package offers unmatched compatibility, features, design, and execution from a hardware company merging modern tech with old faithful protection. Features and function are what this lock is all about. If you are a homeowner, property manager, real estate agent, or just need layers of security for guests and contractors, this is for you! The app, keypad, and physical key are all equally proficient in securing a door. Everything is tightly and securely packed in the box. Just unpack, review the instructions, and remove your old deadbolt hardware. If you need to cut/shape, a chisel is needed, otherwise, all you need is a screwdriver for this job. A drill is excellent for speed, but this is a basic install, so don't sell yourself short on the DIY. In my case, everything was an easy one-for-one swap with almost no modifications. The strike plate and deadbolt plates also fit. In less than an hour, I was up and running from deadbolt install to app and lock configuration, and you can too! Everything feels heavy and solid as a deadbolt should, inspiring confidence in your purchase. The finishes are all durable, and the keypad weather-sealed to endure the elements. I have NO WORRIES about build quality. Battery life is rated 3-12 months, but we have the WiFi module, so I would plan on every 90 days replacing the batteries. **TIP** Use rechargeables to save money. With the added wireless functionality, the battery drain is higher. Turn off all features not used. Turn off the audible sound and status light, then shorten the keypad duration for increased battery life. **TIP** The Yale Access app is available on iOS and Android. Alexa, Google, and Apple Home are all supported for commands and routines in automation scenarios. If you were an August user, you would be very familiar with the experience as it is just a reskin of "Ole August." I'm hoping the UI/app is totally refreshed to match the modern minimalist look and horrible color scheme for lock/unlock in the app. The app is robust and feature-packed at the lock level and user levels. Aside from aesthetics, this is a successful juxtaposition of smart app and hardware without sacrificing security. I trust this lock to protect my home with my wife and kids sleeping at night. It is a lightweight and snappy app and rarely has issues connecting to the lock like other ones I have had in the past. Thanks to the app, "Ole Deadbolt" evolved into the Assure 2 Touch with reliable and stable software to provide options for entry instead of a physical key alone. Bluetooth, WiFi, PIN, fingerprint, and voice unlocking options are available to fit your needs. In app, you can configure the users as you see fit. Schedule entry if needed, depending on user/key settings. With alerts and a clear activity history, there are many ways to keep you at ease anytime your door moves. Apple Home Kit is the only method I could find that gave a battery reading. There is no way to know the battery life remaining, which is a huge disappointment. Although not without its quirks, it is ready for PRIMETIME, and possibly, with a few software tweaks, the fingerprint reader can be improved. My 8-year-old child's finger sometimes has issues unlocking the door, but I think that maybe he presses too lightly. In my use, it is accurate on the first time. I no longer need multiple copies of the keys or wonder who made a copy. Their finger is their key. It also packs reinforcements in the hardware of the lock for maximum security. The deadbolt has a bar to reinforce it from cutting. In software, a voice PIN is needed to unlock with Google/Alexa for another layer of security. Apple Home does not need a PIN for one-touch device access. Everyone knows the old lock maker, Yale, and many may have heard of the smart lock company August. We'll now the two have become one to make one serious piece of tech here worthy of securing your home. From the hardware reinforcements in the deadbolt itself to the included security screws that you should use to strengthen your latch, there are plenty of things here to let you know an honest lock company was behind it. Want peace of mind while away on vacation? Have friends or family who have codes and let themselves in as they please? Change from "Normal" Operation Mode to "Vacation Mode" for lockdown protection to temporarily restrict access using the PIN Codes and not even master code while you are away. With this setting, COMPLETELY lock down your home for peace of mind and restrict access to only app-registered guests and users. Highlights +Remote functionality anywhere the internet is available. Remotely let people in, lock up, share virtual keys, and track who comes and goes. +Fingerprint sensor is amazing to have on the lock. Sometimes finicky with my children's prints, I don't find any trouble past the first try. +Auto-Lock as soon as the door closes, it locks instantly or at your preset time, which is instant peace of mind in my book. +Backlit Keypad allows you to see in the dark. You can easily identify the numbers, so you don’t need to fumble in the dark. +Installation guides in the app were very thorough and detailed. There were videos and lots of visuals to help anyone tackle this installation themselves. +Easy intuitive setup after installation. Everything is done within the app after you enable Bluetooth connections on your phone for the link. +Futureproof and scalable. Yale is making modules with support for Matter, Thread, and Zigbee to keep your lock up to date with current standards. No need for a new lock, just upgrade your module! Areas for Improvement -Add light around the keyhole and Yale button to make this perfect. Imagine looking for a white circle, and you can put your key in right every time! -Battery life tracking is horrendous. Battery life is terrible, so I recommend buying lithium rechargeables. When it's time, the light will flash red. Yale Access fails MISERABLY at displaying battery life. Apple Home allows a gauge for remaining battery life. -The app needs a refresh. The big red circle choice speaks volumes over the rest of the app. It is out of touch and needs help. Get the app to match the sleek look of your product. -Red Locked Circle Symbol for a safely locked door? WHAT?! Did I say I hate the red circle? Red is for danger or bad, and green means good or safe - I thought this was universal. Maybe they were colorblind when they chose these colors. -!!!! The door should not automatically lock using door sense if it is open. It doesn't make sense for the door to lock the deadbolt if it is not closed first. There is a sensor for this, and it should be appropriately programmed to stop auto-lock when open. This could cause damage to the lock and also your door frame if you don't pay attention and you close it. A simple update in-app to when auto-lock and door-sense are enabled would be helpful. If the door is open, do not lock it. EASY FIX in code. !!!! The Verdict Buy this RIGHT NOW. This is the most innovative and secure lock I have used and tested to date, and I only expect it to get better moving forward. Yale and August have set the new standard for locks, and I can't wait to see what's next.
I would recommend this to a friend Rated 1 out of 5 stars
DONT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t think you want me to review this. As a professional locksmith you really don’t
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Touchscreen Keypad | Fingerprint Access - Black Suede
No, I would not recommend this to a friend- Pros mentioned:InstallationCons mentioned:Battery life
Rated 5 out of 5 stars
No more keys
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale Assure lock 2 is an excellent choice for a smart lock. The fingerprint scanner is such a huge convenience. You already have to press the Yale button to activate the touch pad, it might as well read your fingerprint. Even though the pass code is quick, the fingerprint reader is quicker and more convenient. You will no longer have to carry a house key, but you do do get a key for just in case the batteries die. Setup is fairly simple. If you have ever had to replace a door knob or dead bolt you know it's not difficult at all. The hardest part is setting it up through the app. This is the second Yale Asssure lock I've setup. The first one was fairly easy. This one fought me an little bit. It was easy to add to the app, but it didn't want to recognize fingerprints. After a couple factory resets, it finally started to work as expected. After setup, you can set your own pass code, and add other users. You can also add the device to Alexa or Google Home. I've tried both, and it works flawlessly. Another nice feature is you can remotely lock or unlock the door. This comes in handy if you want to let someone in your house, but dont want them to have the pass code. Likes: 1.) Convenience 2.) Easy to install 3.) App is easy to navigate Dislikes: 1.) Uses 4 AA batteries, not rechargeable 2.) Didn't want to recognize fingerprints at first. It does now
I would recommend this to a friend Rated 1 out of 5 stars
Drop connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get it to connect to apple and google. You can only connect to one. Spend 4 hrs and decided to return.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Touchscreen Keypad | Fingerprint Access - Black Suede
No, I would not recommend this to a friendRated 1 out of 5 stars
Smart lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective item. Not sure if it was my door, or this item doesn’t work for my door.. im not sure what should i do to make it work…
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Touchscreen Keypad | Fingerprint Access - Black Suede
No, I would not recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Recommended if you keep batteries close
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello friends this is my review of the Yale Assure lock 2 touch. Thats a big name for a lock. To be totally honest up front i am a residential general contractor and i dont like electronic locks. The reason has been for many years they have not been up to the task. Most locks my customers and myself have tried have failed in less than 14 months. I have only tried this lock for a week now, so i cant tell how its longevity will be. However i am surprised at how much i like it in a short period of time. First off the install is pretty straight forward for a e-lock. If you have installed a regular key lock before then most likely you will have no issues installing this unit. With that said as with all e-locks after install comes the headache part. Its not terrible to download the app and set it up, but not enjoyable either. During initial setup i was not able to get my fingerprint to work. But after the Yale lock updated a few days later i was able to get the Assure 2 to take my fingerprint. The Yale Assure 2 is capable of connecting to your wi-fi. I do not recommend this at all. Any wi-fi connected device is capable of being hacked. And this device is no different. Connected to a cell phone it works great to lock and unlock the door. And i have had no issues using the code either. Those functions work flawlessly and should be all anyone needs to access their domicile. As a final note on this lock, the door and frame must be in very good operating condition. If your old lock is sticky or hard to lock or unlock this unit will not work. But that can be solved by making the door operate smooth and easy before you start trying to make it work. I will say that i recommend this Yale Assure 2 lock as long as you dont mind keeping an eye on the batteries. If the batteries fail you can only use the key, or if you dont have the key then you will need to use another point of entry. Lastly this unit only comes with one key.
I would recommend this to a friend Rated 1 out of 5 stars
door lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work right or installed wrong they want me to purchase a new one
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Touchscreen Keypad | Fingerprint Access - Black Suede
No, I would not recommend this to a friendBrand response from Yale Customer Care
Posted .We would be glad to help with any set up or installation issues you are facing with the Yale - Assure Lock 2 Smart Lock Wi-Fi with Touch Fingerprint Access. Please contact our support team for further assistance at 855-213-5841.
- Pros mentioned:Installation
Rated 5 out of 5 stars
The best smart lock I have ever used.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impression: My first impression of the Yale Assure Lock 2 Touch was that it is a well-designed, well-built, very tough lock. I have a few smart locks, and none of them are nearly as heavy as this lock is. Aside from that, it is a very attractive smart lock. The package comes with the lock, the lock hardware, an installation and user manual, a reset pin, batteries, a DoorSense sensor, and the smart module. Installation: The installation of this lock was on par with installing any bolt lock. The included template was accurate for my door. You see which of the two options fits your door and drill the correct size holes per the instruction manual. The only real difference is passing the ribbon cable through the door and installing the DoorSense sensor. Both were easy enough. Total install time took around 30 minutes, and I was not in a hurry. App: The app is used to setup the Yale account, walk you through physical installation, help you configure the smart lock, test the door lock for proper installation, calibrate the installed lock, and to monitor and control the condition of the lock. The app installed quickly and easily and is very lightweight on the phone. Setting up the lock with the app was quick and flawless. You scan the QR code on the lock under the battery cover, add a name and location. I already have an existing Yale smart lock, so the app registered this lock and added it to the app next to the other one. Then it automatically updated the firmware and was ready for configuration. Configuring and calibrating the lock is very simple following the app. It goes step-by-step and leads you through the process. When it is done, the lock is ready for use. I then used the app to set an access code. That was very easy and it updates the lock instantly. Moving on I set up my fingerprint access. Again, it worked without problem. I found the process easy, but I could see where one stage might be confusing to some. You must get 12 recordings of your fingerprint. If the light does not turn green on a specific scan, it doesn’t count, and the keypad numbers don’t advance. Just keep going through the cycle until you hear the bell. Then it is done. In setting up the accounts, the Yale Access app did one thing that made this the #1 smart app I use, and that is including the ability to easily add someone to the account, install the app on their phone, and select their own access key and fingerprint. I cannot for the life of me understand why some companies produce a smart device and add an app that can only be used by 1 person. It’s ludicrous, But Yale realized that is not good customer support, and created the easiest invite process I have ever seen. You fill out the invite, add the user’s information, and send it to them. They receive the text, click on the link, and install the app. Then, when they open the app for the 1st time, they click on the “I received an invite” button, and when they fill out the info, it automatically adds them to the account, with all account settings in place. This was really thought out, and the implementation is perfect. Kudos to you Yale for creating an app that is inclusive to anyone in the family who needs access to the lock! Performance: This lock works like a Yale lock should. The locking and unlocking are very smooth, and there aren’t any snags unless you don’t have the hole for the bolt drilled out correctly. If it passes the calibration test, it will work flawlessly. I like having the options for using the key, fingerprint, access code, and/or the app to get myself in the house. Every option works as it should. Conclusion: This is a very good, solid smart lock. It is Wi-Fi enabled, allowing you to grant access to your home remotely. It offers fingerprints, access code, key, and app control over the lock. And it is setup, configured, calibrated, and controlled by the most user-friendly smart app I have used to date. I am going to replace one of my smart locks with one of these and add one to the other door which doesn’t have a smart lock. I highly recommend the Yale Assure Lock 2 Touch for controlling access to your home. It is the absolute best smart lock I have used, and I have used and installed numerous locks in the past few years.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Very nice lock but battery lasts 3 months AA batt.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale Assure lock 2 is super beautiful to look at it has WiFi built in no base needed like some other brands. You can unlock with your phone, fingerprint, keypad and even with the apple watch. Super easy to install . Just remove old lock and the inside parts . Replace with the Yale Assure lock 2. I only had to make the hole a little bigger because this bolt was bigger than my original one. Took me just 10 minutes to do that and another 15 to install the lock. Plus another 10 minutes to run program the lock. You don't have to be home to unlock the door for someone that's where the Wi-Fi being built in is important I did for my sister while I was at work. She closed the door and it also locks automatically or you can do it via the other ways I mentioned. The only 2 drawbacks I have are first that I wish Yale could improve or even include an addon for a rechargeable battery pack. It uses 4 AA batteries . I can buy rechargeable ones plus a charger . The second thing I was upset about is the battery life of 3 months. As far the app goes I love it, it logs all the ways the door was unlocked and locked . Plus notifications.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Battery life
Rated 5 out of 5 stars
Works great! here's some tips
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went pretty smoothly, but you have to use their deadbolt. There's a couple of pins that make assembly easier, but it wouldn't fit with my existing deadbolt. I also had to mortise the door because my old lock was the round kind, and I had to trim the strike plate hole because it's in a slightly different position. So if you're handy with tools, this is easy to install, just be ready to make some adjustments. There's also handy door checker measurement sheets that help you measure what you have to adjust the parts, or to cut the holes if it's a new installation. Another thing about the hardware -- I can't find any instructions anywhere to change the lock cylinder to match my keys, so I'm grumpy that I have to deal with another key. *update -- the "keyed alike" page on the yale site isn't working (404 not found), but they do sell replacement cylinders, including schlage and kwikset, so I assume the instructions come with those parts. Setting it up and using the app -- don't knock yourself out. Mine was super buggy when I first installed it -- bad connectivity, couldn't register codes or fingerprints -- but now it seems to work much better since I updated the firmware. TIP -- update the firmware as soon as you can in the assembly! Don't bother setting it up and programming it, because the firmware erased all the settings.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Great Smart Lock that is easy to install
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Yale Smart lock, but my first with a finger print scanner. Installation is easy as long as you have standard deadbolt cutouts in your door (most people will). Simply remove your old deadbolt (typically a couple of screws) and install the Yale one following the instructions. The lock includes a door open sensor that can be optionally installed, a neat idea for those who worry if they actually closed the door or not. I did not install this as I have door open sensor as part of my alarm system. Setup is also relatively easy using the app with the option to also use WiFi to allow remote access at the cost of battery life (AA batteries included). I'll see how battery life is with WiFi enabled and may revert to bluetooth only if it becomes a pain to replace batteries often. It is still very functional with bluetooth only as fingerprint scan, etc... work just fine. The fingerprint scanning did take some time and fiddling to finally get working, not sure exactly what got it to start working eventually, but it is working well now. I use Alexa and Google home devices, the lock works well in both eco systems. Overall another great Yale Lock, except for some fingerprint setup issues which seem to have resolved on their own, no issues at all so far.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great Smart Home Lock Despite Some Hurdles
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale Assure Lock 2 Touch is a replacement for an ailing Eufy lock that had started having mechanical problems. When the Yale lock showed up I dismantled the Eufy and began the install of the Yale. Installation was simple enough and similar in nature to any smart home lock these days. Yale makes the lock incredibly flexible to fit nearly any door one could own. Fortunately, my front door is pretty standard and required no adjustments from the out-of-the-box setup. After about 15 minutes I had the hardware in place and was ready for the software side of things. The Yale uses AA batteries which initially felt like a stepback from the rechargeable battery pack in my Eufy, but the more I thought about it the rapid battery replacement is a real plus as the Eufy pack took nearly 8 hours to get a full charge and required some scheduling on my part to charge it when the door would see the least amount of use. The AA batteries meant I could just throw some new ones in when the old ones died in seconds as opposed to hours. What I am curious to see now is how long they last, but that will take time to determine. Back to the software, I put the Yale Access app on my iPhone and began the setup process. This should have been the relatively easy, but actually turned into a real pain. Once I got through the initial process and got the lock on my WiFi I decided to setup my fingerprint to allow faster access to unlock the door. Well, after numerous timeouts of the software and factory resetting the lock twice I finally got it to play nice. Once I got myself setup I went to add my oldest son and was immediately greeted with software timeouts trying to get the fingerprint reader to work. After several attempts it began working, but this really should have been a smoother process. Then I went to setup HomeKit as my home is primarily Apple centric for home automation. Again, it took numerous attempts including removing and adding the lock to my home to get it working reliably on HomeKit. Maybe this was a HomeKit issue, but I feel like it was more likely a Yale issue as my other HomeKit devices work reliably. The lock is well built and has nice smooth locking action when using the manual turn. The software allows a schedule to be set and HomeKit also allows proximity features for locking and unlocking the door. Since the install and setup the lock has been working reliably. Which, of course, is the important thing for a lock to do. It comes with a single back-up key for unlocking the door should all else fail and the keypad is bright and responsive to touch when using a PIN to unlock the door. Overall, the lock works great once you clear some setup hurdles. Maybe some refinement in the software or firmware would help, but despite the issues I would still recommend the Yale Assure Lock 2 Touch.
I would recommend this to a friend Rated 5 out of 5 stars
A very well thought out Smart Lock
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve installed and used numerous smart locks over the past handful of years, though this is my first Yale product. The Yale setup process is very particular about whether the door cutouts where the lock will be installed have been done to Yale’s satisfaction. Are the holes the correct size, the proper distance from the edge of the door, and more. Yale provides sheets of paper that act as measuring tapes so you can measure the cutouts for yourself. When I removed the previous smart door lock (from a different vendor) to accommodate the Yale lock - I found that the Yale (using their instructions on the Yale app) kept flagging my front door’s cutouts as being outside their acceptable parameters. I found this very weird, largely because a manual door bolt had originally been in place, and it was the same cutout that I used to successfully install the previous smart lock. I decided to try to install the Yale anyways. After first installing the Yale deadbolt, this is followed by inserting the outside Keypad. The next step is to install the Strike Plate on the inside of the door, and that’s when I ran into problems. The Strike Plate has a couple of slender metal shafts that fit through the door’s cutout and into the outside Keypad. There are two screw holes on the Strike Plate, and screws provided by Yale that go through the Strike Plate holes and into two similarly placed holes on the Deadbolt. The screws continue through the Deadbolt and into the Keypad where threaded holes are found. All the holes from the Strike Plate, the Deadbolt, and the Keypad must be properly aligned. They weren’t in alignment! The problem was the placement of the Deadbolt. It was about 1/8” closer to the side edge of the door than to the center of the cutout hole. After an extended time working on this, I resorted to using my Dremel for a fix. If you’ve worked with deadbolts before, you’ll know that the bolts have a faceplate on one end that is screwed in and secured to the outside of the door. I felt if I recessed the faceplate by around 1/8” deeper into the side of the frame, that doing so would accommodate the Deadbolt alignment issue. So, I used a grinder on my Dremel to remove about 1/8” of door material that sits behind the Deadbolt’s faceplate. That recessed the faceplate just enough, allowing the Strike Plate, Deadbolt, and KeyPad to be in perfect alignment. After putting the Deadbolt back in the door, I confirmed that the holes from the Strike Plate, Deadbolt, and Keypad were now all officially lined up. The screws passed through properly and all was well. Afterwards, I registered the Yale product and went through all setup processes to make sure that the lock was on the network, created an appropriate Yale login, etc. I like the Yale lock. I think the application is easy to traverse, and I can confirm that it works seamlessly with Google Assistant. The Yale App has timers for auto-locking and auto-unlocking, which I find very helpful. They also offer user configurable smart alerts. They have a feature they call DoorSense. Essentially, drill a 5/8” hole in the door frame across from the deadbolt and place a Yale-provide magnet in it. Using intelligence in the Yale lock, it can determine if your door is properly closed or not. Pretty neat! When you set up a login account using the Yale app, you assign a security code to yourself, and if desired you can have your fingerprint scanned as a biometric login. I have always had a problem with devices being able to read my fingerprints. TSA-Precheck kept failing when I originally went to be set up. And no, I’m not on any watch-list. Within hours of setting up the lock, I tried scanning my fingerprint. Time and time again it would fail. I tried every finger including my pinkies. I decided to give it a day before trying again. I gave it two days instead because I’m a busy guy. Anyways, it worked perfectly this next time and my fingerprint was set up without any issues at all. And further, all subsequent fingerprint scans to biometrically unlock the Yale have worked without fail. Despite the original installation issues and my subsequent fingerprint failures, I think this is a very nicely crafted and feature-rich lock. I couldn’t be happier. As such, I am giving it a 5-star review.
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Looks great and works well on the front door
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, a pretty solid electronic door lock. Some of the features are extremely convenient, like the fingerprint scan, the ability to assign different codes to different users, the ability to lock/unlock/program from a distance via cell/WiFi, and the auto unlock when you are getting home (tracks your location on the phone and automatically unlocks). Those are the pros. Just a couple of cons. 1) The location-based auto unlock was extremely hit and miss for me. It worked maybe 10% of the time. Often it wouldn't work as I approached the door, and instead waited til I was already inputting the unlock code before suddenly unlocking. 2) In order to provide the best experience, each user has to create an account with Yale, complete with emails and phone numbers, to be able to access the same options as the primary user. I'm not a fan of my young kids having to sign up for an account just to be able to use the remote lock/unlock feature. You could get around that by just assigning a code unlock to everyone, but I like everyone having the ability to use their phone app to lock/unlock. Installation was relatively easy, once I ignored the included manual and stopped watching the installation videos. They were a bit too confusing for me. I've installed plenty of locks in my life, and the Assure was no different. Went on as easy as pie, just like any other deadbolt. It is compact, great looking, and operation is smooth as can be. Initial setup uses the Yale app. I had a problem with the initial calibration process and had to repeat it, but other than that everything went well. After that, sending out invites to everyone in the family and having them install the apps, create accounts, and get logged in was a pain. But the end result was a relatively painless and good user experience. Locking/unlocking can take place via fingerprint, the app, or a code that you set up in the app. You can also set up the Assure to unlock automatically when you get home, allowing location on the app, but as I mentioned, that was extremely hit and miss for me, mostly miss. For the most part, however, I am happy with the lock and will be keeping it.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy to Install! Fingerprint scanner works great!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale Assure Lock 2 Touch was easy to install and works great! Design The size of the entire unit is very good. It does feel too bulky to me. I like the black with sliver around the sides on the outside. I also like the way the keypad is completely black and then the keys light up when you touch the Yale button at the top. When on, they are very bright and easy to see. They also have plenty of space between them so you don't hit the wrong key by accident. There is a battery compartment on the inside of the door that's easy to access. It takes four AA batteries. It comes with four AA batteries that I would say are very good quality Alkaline batteries. Installation I don't do a lot of home DIY work. I have replaced a door handle and dead bolt one time before this. But anyway, the Assure Lock 2 is easy to work with and install. It fit perfectly without any messing around. The directions were very clear. It even has a page that shows different probably sizes of different parts of your door handle and tells how to install for those different sizes. I didn't need to do anything special for mine and all the parts just fit perfectly. I installed it on a new door so I guess it was an ideal situation but the physical install process was very easy. At the end of the app setup process it automatically checked for new firmware and then updated the lock. Dead Bolt Extension I had to make a small modification in my door frame for the Dead Bolt. It would lock but it didn't know it was locked. I could still unlock it with the keypad but not with the button in the app because it still thought it was unlocked. I thought the lock calibration would account for this but apparently it doesn't, since I tried the calibration a few times. To fix this I just need to drill the hole that the dead bolt goes into and make it deeper. It was 1 inch and the bolt, extended fully, was about 1 1/8 inches. After drilling about 1/8 inch deeper that took care of it and there are no issues locking. Yale Access App When you setup the app, you will be in as the "Owner". You can invite others with full "App Access" or just add them and give them an entry code (numeric for the keypad) or with a finger print. As the owner you can have fingerprint and a numeric code. And of course you can add someone twice to give them both. It does seem like they should let you add both to anyone if you want. Hopefully they'll do that in an update. The app also lets you set access schedules to limits so people can only open the door during specific times or until a certain time. Fingerprint Access The fingerprint access works very well. For me, it didn't work at first. I couldn't add a fingerprint to anyone, including myself. I needed to do a factory reset of the lock, easy to do in the app, and then I was able to add fingerprints. That's definitely the way to go! They are very easy to work with. You just touch the "Yale" button at the top, the same way you would touch it to activate the keypad, and it checks your fingerprint and unlocks the door. It's been very reliable too. They may have fixed the issue I had with an update by now, but if not, it is very easy to fix. Door Closed or Open Sensor It has a sensor so the lock knows if the door is closed or not. It's completely optional and I can say that it is because I did not use that and everything works fine. I don't think I ever left for a trip and wondered if the door was open or not. If anything, I just want to make sure it's locked. Still, I see how that sensor would give additional peace of mind. Installation without that is simple. There are just a few times in the app where you either skip that part or select the option that you don't have it. I may install it another time but I'm very happy with the Assure Lock 2 Touch as is. WiFi I didn't use it with WiFi but was able to use the functions from the app well via Bluetooth while near the door, including the firmware update. No need for WiFi. It would be cool to lock the door when I'm away though, like if I leave for vacation like I mentioned above. Summary The installation was easier than I expected. I had no problems installing the hardware and it's functioning well. I did need to drill out the hole for the deadbolt so it was a little deeper but that was easy and worked fine. I did also need to do a factory reset so it would let me add finger prints but that was easy to do from the app and after that I had no issues. This functions just as it should, working well with numbers on the keypad or a finger print. I can use the phone app to unlock it too but the fingerprint is so simple and works great. It also support proximity unlock but the info during setup made it sound like it works better with WiFi enabled. I will have WiFi here eventually but not right now and, it works great as is! Manual operation from the inside is also very easy. I'm very happy with the Assure Lock 2 Touch!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Complex compatibility, but dependable lock.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, we really like the lock. It's beautifully made and doesn't feel cheap - we don't mind being able to see the logo. We placed it in the door we use most often and it has made entering our house much easier and more seamless, particularly with fingerprint access. Installing the lock, assuming you have a traditional door, is actually very easy. The lock can accept a relatively narrow range of installation options - we have a standard 36"x 80" door, and swapping out our existing deadbolt and handle was a breeze. It would be better if the door checker functionality were more prominent on its website - you may not realize that the lock doesn't work for your door until you've gotten the box home, opened it up and unwrapped all the individual pieces. We live in a historic home, and as it happens, only one of the doors (thankfully our most-trafficked) is compatible with the Assure Lock 2. The full instructions *are* available online, so you can look at the specifications and requirements before purchase. One thing to note is that the lock does not have complete compatibility across all its formats - for example, this version I received is compatible with Amazon Alexa but inexplicably not compatible with the Ring security system (Z-Wave), which is a shame. It also doesn't come with Apple Home Keys - that's a separate SKU. You have to be careful to check all of these carefully prior to purchase, and the hard part is if you have multiple smart home systems in your home, as we do, there's just no way to reconcile them all with this one device. Otherwise, for the price this feels as though it compares favorably to the more establishment names in this space. I would recommend it - provided you do a lot of homework before you click "buy".
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
One of the best locks on the market. Sleek lock.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Yale assures lock 2nd lock very sophisticated looking lock that goes with any door decor. the first thing I noticed was all of the functions that came with this lock. one of the functions was that you can use you fingertips to get into you residence. Downloading the app was effortless. I run a lot of different devices i m home but one of the things I noticed was that its lock was compatible with all of the devices that i run. Imagine my surprise when I downloaded the app to my telephone, it also was also compatible to my Apple Watch as well. I simply love this because most of the time I can’t find my pone but I am always wearing my watch, i love being ale to open the door with my watch . On of the disappointing things is that I wasn’t able to program the yea lock to be able to add an access code or the fingerprinting. I still have yet to accomplish being able to program it but all the other features on this lock is a step into the future of of high technology. Purchase this lock you can't go wrong.
I would recommend this to a friend














