Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.3 out of 5 stars with 537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Assure Lock 2, particularly its ease of use and straightforward installation process. Many appreciate the overall performance and sleek design, as well as the added sense of security it provides. However, some customers have expressed concerns regarding the battery life of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 537 reviews
  • Rated 5 out of 5 stars

    Great Lock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is fantastic with all the many features and the sleek beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart lock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what i was looking for, great smart features for my home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, nothing wrong with it. We have it on our interior garage door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock but it started malfunctioning after less than a year. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looking Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, looks good on my home door, I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company, Best product i use in my Office very eficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code, fingerprint, key and auto lock when get within about 5 feet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock better than Schlage (Imo). I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice lock , appreciate all the remove features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint scanner is very useful and reliable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy this product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with our lock because it unlocks by itself while we are sleeping or gone. One time it jammed and I could not reclose it. Unfortunately return time expired so we’re stuck with this piece of C.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Lock Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is exactly as advertised. Lock fit perfect and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied, wish it had more range for phone control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy lock. Works seamlessly with the nest hub

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 10 months, no lights, sounds etc. Terri

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 10 months, no lights, sounds etc. Terrible customer service. Now on our 10th email with support after jumping through, pictures, measurements, videos, etc...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is short

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasted one month and half not a good buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible in all dimensions. Terrible app. Terrible battery life. Terrible product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage lock

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. Every 10-14 days I have to change the batteries. Ridiculous. I contacted Yale, they sent me a WiFi bridge that didn’t work. Out all this money for a garbage lock. I’m not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wrost ever had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good, I got one broken in 1 month.. not buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with Schlage in Kasas house. This one stopped working in less than 6 months. Finger print doesnt work for 7 yr old kid

    No, I would not recommend this to a friend
Sponsored