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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 62 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers praise the Smart Lock's ease of installation and high-quality build, noting its solid construction and attractive design. The responsive keypad and long battery life are also frequently highlighted as positive aspects. Many appreciate the inclusion of a key slot for added security. Overall, the product receives overwhelmingly positive feedback regarding its functionality and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to install and how easy it is to use. I recommend it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Works fine, app integration is a headache

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is pretty smooth and sleek I will say. I like that the buttons are large so less probability of mistyping. I also like that it has a manual key slot just in case the keypad goes bad or doesn't work correctly. I get the same alerts to my phone that I get with my doorbell app, but it tells me when my front door is locked and unlocked; plus I can lock/unlock it from the app too! My main issue was the app setup process via Matter --- I thought it was supposed to work through the Google Home app and it just didn't seem to connect properly. Then after some research I realized you need the Yale app and this other Router installed to make it work correctly. This is not the seamless process that is suggested by the marketing. You need to use the Yale app to access some of the unique features like automatic door unlocking when known people are near the door, so it is basically a two-app needed system, which is a hassle for a simple door lock. Nonetheless, I got this mainly to be able to remotely unlock/lock my door as needed, and this does that so while its not as seamless, it does its basic function well.

    No, I would not recommend this to a friend