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Customer Ratings & Reviews

Model:
5345-00-03
SKU:
4379900
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Customer reviews

Rating 4.5 out of 5 stars with 231 reviews

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93%
would recommend
to a friend

Customers are saying

Customers admire the DOCSIS 3.0 Cable Modem for its ease of use, affordable price, and strong performance. Many found setup to be quick and straightforward, and it is compatible with various internet service providers. Positive feedback highlights its compact size. The modem consistently receives praise for its reliable functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-231 of 231 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pleasant surprise from a well known name.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was in need of a cable modem after my present one failed I didn't want to go back to leasing one from the cable company. There were so many to choose from I decided to go low price. Being in the networking industry, I recognized the name and felt I could trust it to function as described. I was not disappointed. No issues so far, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does the job well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Had cable company set it up with no problem. Better than the ones you can rent from our provider. Allows for regular and 5G wireless connectivity to your wireless devices that can connect to 5G networks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Substitute for eliminating rental fee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a substitute for eliminating rental fee, this product zooms to the rescue at a reasonable price and fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I bought this for my in-laws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They needed a good modem. It still works! It's been 1 yr and a half. Good stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on price only. Gave the cable company the mac address and returned the rental unit. So far it has worked perfectly. No more rental cost. The only complaint I might have is that the status lights on the front are really bright. Excessively so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem when my Motorola modem died. This is a great one, no problems with installation on Windows 7 PC. It doesn't get as hot as my old one and the lights on the front are colorful and bright!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem functions just fine, but unfortunately its limited to a max speed 150 mbps. I wish it DOCSIS 3.1 instead of 3.0 because if you get faster internet speeds like I did, you will need it. I still was able to chalk it up to an error on comcast and get a free modem/router for a year anyway.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works like a champ and hardly ever need reset, very stable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Download Fails Galore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever do more than one thing on the internet this is NOT the device for you. I will be downloading two things and the first one will fail and the second one will use up ALL the bandwidth making regular internet fail as well. When I asked Zoom customer service for help it took 5 days and they said it was my internet that was the problem....which was completely wrong. Will never recommend any device by these people ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Serial number already in use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called my internet provider to start service, only to discover that the serial number on the modem is already in use by someone else! The customer service rep from Best Buy was not apologetic at all, and nonchalantly suggested I return it to the store (there is no store where I live, which is why I ordered online). This sucks. So inconvenient and a waste of my time.

    No, I would not recommend this to a friend