Sony - Geek Squad Certified Refurbished 20" Portable All-In-One Computer - 4GB Memory

After getting the OS updated and fixing a problem with the included Sony junkware, the machine runs fine. I'm glad I could double the RAM to improve performance. I mainly purchased this for simple games and home office use. It fit the bill, replacing an HP TouchSmart that had better specs but wasn't portable. I wanted a large "tablet" type PC that I could move around and this fit the bill and the sale price sold me. It's worth it, but don't expect a high-end machine in any all-in-one. It still amazes me these manufacturers insist on adding their own software to duplicate features Windows already had. Give us a couple of apps, but none of them should deal with managing settings that Windows already has. Thankfully, the Sony Vaio software isn't that intrusive. But it isn't useful either. The biggest issue I have is there's not really a good way to transport this device. I use the stand as a handle, but that feels wrong. The fact they don't include the bag is a bit irritating. It would be pretty easy to drop this thing. But this device is great for general multitasking because of the size. I can use it on the couch, sitting in the bed, or on the counter. I use it several times a week as opposed to maybe once a month of my old PC. The good: Great screen size, adjustable stand, solid keyboard. The bad: Sony bloatware, no proper handles, screen glares, weight, video card can't handle even older popular games.

I took a chance buying this for my family, as most refurbished products like this are returned for a reason. Here's what I found out about the product: First, Windows would not activate because it was "already activated". I had to go through the troubleshooting and call Microsoft to get it activated. Second, there were several hardware and software issues. For example, the touchscreen would go nuts and lock up like someone was touching it all over. It can be fixed with a reboot but it has happened again since. The software is terribly configured. All of the VAIO software crashes and many of the Windows updates fail. A few days after I used it the whole computer would no longer reboot. I used the utility to re-install Windows. Then I deleted all of the VAIO software (at least a dozen programs). Then I installed all the updates for Windows and upgraded to Windows 8.1 (it is one of the updates). Afterwards, the computer worked better but realized it couldn't play flash (like youtube videos). Everytime I tried, the graphics driver crashed. I went to Intel's website and downloaded an older version, (yes older) and it fixed the problem for now. I am watching this computer closely and if any of the problems resurface in the next few weeks I am going to return it. If the problems are solved, it would still make a good home PC.

I had high expectations of this model because of the nice specifications included. So I expected it to be fast and reliable. But it's a disappointment. Especially since it's supposed to be "Geek Squad Certified", it still has a few problems. Network card seems questionable (often times disconnecting and/or disappearing) and Speed of the processor doesn't seem to match it's description. Overall I would say it's an OK model. But not impressed (Both with Geek Squad and Best Buy).

Great computer design allowing easy of use without taking up a lot of room. Nice touch screen. Very responsive.

I bought the computer to double as a monitor for our imminent baby's nursery. I suspect it would fill that role really well.

I thought I was getting a good deal, but found out that the product was damaged. It didn't have needed software- driver and broken mouse. Then it cost me more at the store; even for display model. Plus my gas and time which I don't have a lot.

Well, I have no complaints, so far it's gotten the job done, it's pretty fast, and well worth the price I paid, I'm surprised since I have no patience for slow pc's, I'm cool with this one, I xtra happy

My mother lives next door to me when she has a problem she can bring it over and I can help her, Instead of me going over there all time she needs my help