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Geek Squad and Best Buy associates


Get started the right way with your new cell phone, smartwatch, or health and fitness device purchased at Best Buy. Our free Walk Out Working service can transfer your contacts and data, set up your e-mail and much more — right in the store before you leave.

For Best Buy orders shipped to your home, simply bring your qualifying device and receipt to any Best Buy store.

Walk Out Working Details — Free Service

  • Phone

    Cell Phone Setup Includes:

    For smartphones

    • Contacts and data transfer
    • Personal e-mail setup
    • Bluetooth pairing if applicable
    • Internet access
    • MMS setup

    For no-contract phone

    • Powering on your phone
    • How to add prepaid minutes

    For Bluetooth devices

    • Pairing of headset to phone
    • Showing you how to make and receive calls
    • How to add prepaid minutes
  • Activity trackers

    Health & Fitness Device Setup Includes:

    • Ensure compatibility with your mobile device
    • Sizing adjustment
    • Install any purchased accessories
    • App tutorial: How to track data and manage health goals
  • Smartwatches

    Smartwatch Setup Includes:

    • Ensure compatibility with your mobile device
    • Set up desired alert notifications
    • App store tutorial: How to add features
    • Battery-change tutorial
    • Band-resizing tutorial
    • Install any purchased accessories (e.g., interchangeable bands or Zagg Shield)

Device Setup for $29.99

Get your new tablet or computer set up at a Best Buy store for just $29.99.

  • Tablet

    Tablet Setup* Includes:

    • Personal e-mail
    • Apps (up to 3)
    • Software updates
    • Social networking
    • Power management
    *Setup varies by model.
    See Customer Specialist for details.
  • PCs, laptops, desktops, all-in-ones

    PC and Mac Setup Includes:

    • Initial product setup
    • Operating system overview
    • Web browser overview
    • Personal e-mail setup
    • Security software install, if applicable
    • App access and one install
    • Automatic update setup
    • File system navigation
    • Power management
    Not available in Best Buy Mobile stores.