Let me say at the outset that this is a great gadget with one caveat....the instructions both with the device and available online are the most inscrutable and difficult to follow I have ever encountered. On the plus side, Bose has excellent phone support with humans to walk you through it. I have a hard-wired, multi-room sound system.
When I examined the instructions, it appeared that the SoundTouch “hockey puck” would connect via your home wifi OR via Bluetooth. The written directions implied that all you had to do was install the Bose app and everything would be easy.....not so.
After opening the app, the initial choices were not easy to make. Bose should say that Bluetooth only has a range of 30 feet while your home network extends to whatever parts of your home you already know. After about the third step, the app screen said, “Choose your speaker” and showed 11 of Bose’s Bluetooth enabled speaker systems. I have a hard-wired home system hooked to a receiver and a 12 channel amplifier; I don’t have any of their “speaker choices” they illustrated. Well, I didn’t look close enough as buried in the middle of the pack was the “hockey puck” wireless adapter I purchased. It is NOT a speaker so the directions should not have been “choose your speaker” but rather, “choose your device. After much (1 hour), pressing the reset buttons, the Bluetooth button on top of the “puck” and back and forth with my android phone’s Bluetooth hookup, I finally got the system to play music from my phone (Pandora) via Bluetooth through my hard-wired home system. However the music would “dropout” periodically as I was at the 30 ft limit of Bluetooth (also separated by one floor).
I have a strong home wifi and hoped I could hook the “puck” to it. Unfortunately, the instructions were of no help to do so. Fortunately, Bose as mentioned, has excellent product 1-800 phone support. The Bose tech confirmed that phone connection to Bose “puck” via WiFi was indeed possible and proceeded to walk me through it. Wow, what a difference!! I can walk around my house now, even out on the deck where I have outdoor speakers and the music is clear and unbroken. No way does Bluetooth have that range.
Bose should do better on their instructions with detailed instructions for EVERY possible hook-up situation: wifi, Bluetooth, wired speaker system, Bluetooth speaker system. I am quite savvy with regard to computers and software but this installation really was confusing.
As I said, now that the Bose “puck” is networked to my wifi as well as via Bluetooth, I can choose either one, however wifi is hands down better. However the wifi configuration will not play stuff from youtube from your phone. Wifi config WILL play Pandora and several other music apps as well as music on your phone. It is a GREAT device and by far EXCEEDS my expectations. I only wish Bose had made it easier to install.