Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction. The Naked Tough case is a sleek, but durable case that provides military strength impact protection. The two-piece is the easy to assemble, by securing the silicon bumper first and attaching the hard shell back cover. The Naked Tough case is a solid case, that does not contain any liquid. Case-Mate does have a case that contains a non-toxic mineral oil and glitter, which is the Naked Tough Waterfall series. All of Case-Mate brand cases, have an indent opening where the silent switch is located on the iPhone's. It is easier to reach with a thumb nail. The power buttons fit securely within the silicone bumper and are easily removed for cleaning purposes. Please be advise that when you purchase a new Case-Mate case, it also comes with a lifetime warranty. The lifetime warranty covers damages and defects to Case-Mate brand products. The warranty is only valid if you still have the originally purchased Case-Mate item. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. We hope this helps. Have a great day!