Facebook - Portal Plus Smart Video Calling 15.6" Display with Alexa - White
User rating, 4.6 out of 5 stars with 428 reviews.
4.6(428 Reviews)- 22 Answered Questions
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Description
Features
Video call with Messenger and WhatsApp
Easily video call with friends and family using your Messenger or WhatsApp account, even if they don't have Portal.
Keep up with the action
Smart Camera automatically pans and zooms, keeping everyone in frame while you move and talk freely.
Hear and be heard
Smart Sound enhances your voice while minimizing unwanted background noise.
Private by design
Easily disable the camera and microphone, or block the lens with the camera cover. All Portal video calls are encrypted.
Do more with Alexa Built-in
Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more.
Connect in Messenger Rooms
Experience even more together. Join or host a group call of up to 50 people with Messenger Rooms.
Bring stories to life
Become some of your children's favorite storybook characters as you read along to well-loved tales with music, animation and immersive AR effects.
More of what you love
Listen to music and streaming apps like Spotify or Pandora, display your photos from Instagram and Facebook, broadcast with Facebook Live, and more.
Work smarter from home
With partners like Zoom and Workplace from Facebook, you can connect with co-workers even if they’re remote.
What's Included
- Portal Plus
- Power Adapter
- Quick Start Guide
- Safety & Warranty Guide
Key Specs
- Built-In SpeakersYes
- Number of Microphones4
- Works WithAmazon Alexa
General
- Product NamePortal Plus Smart Video Calling 15.6" Display with Alexa
- BrandFacebook
- Model Number899-00048-01
- ColorWhite
- Color CategoryWhite
Audio
- Built-In SpeakersYes
- Number Of Tweeters Included2
- Number Of Woofers Included1
- Woofer Size4 inches
Voice
- Voice Assistant Built-inAmazon Alexa
- Number of Microphones4
- Microphone Features4-mic array with 360° pickup
- Calling FeaturesHands-free video calling
Connectivity
- Connectivity TechnologyBluetooth, Wi-Fi
- Wi-Fi CompatibilityWireless A, Wireless AC, Wireless B, Wireless G, Wireless N
- Bluetooth Version4.2
- Network ConnectivityBluetooth, Wi-Fi
- Headphone JackNo
- Operating System CompatibilityAndroid
Compatibility
- Works WithAmazon Alexa
Features
- Control Button(s)Camera, Microphone, Power on/off, Volume
- Wake WordAlexa, Hey Portal
- Indoor Or Outdoor UseIndoor
- Alarm FunctionNo
- Front-Facing Camera12 megapixels
Display
- Display TypeLCD
- Display ScreenYes
- Screen Size15.6 inches
- Touch ScreenYes
- Screen Resolution1920 x 1080
Power
- Power SourcePlug-in
Dimension
- Product Height17.7 inches
- Product Width8.78 inches
- Product Depth5.73 inches
- Product Weight7.41 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC810387030008
Customer rating
Rating 4.6 out of 5 stars with 428 reviews
(428 Reviews)Customer images
Search
Rating 5 out of 5 stars with 1 review
FACEBOOK PORTAL DELIVERS THE BEST IN-HOME VIDEO CH
Posted .Wow is all I can say! Our family is a HUGE fan of the new Facebook Portal and Portal +. My boys and I haven’t stopped using it since we plugged it in! I’ll be honest, I don’t use Facebook a ton, I mostly use Instagram to push all my posts to Facebook, and I will login a couple times a week to see what’s going on…but now, I feel like Facebook has completely changed the game with the Portal and Portal +. My favorite feature has to be the smart camera which literally follows you around as you move through the room! Now if you are anything like our family, getting two boys under 4 to sit still and talk for any given period of time is basically impossible, so this feature is incredible! I also love that the camera can get super wide if there are multiple people in frame, or focus in, if it’s just a one-on-one conversation. Some other amazing features are that it has Amazon Alex Built-in, it can display photos as well as show you videos from your Facebook friends, you can also listen to your favorite music through apps like Pandora, Spotify and iHeart Radio. I have to say the number of options, outside of calling people and watching videos on Facebook, is a bit limited for now but I have to assume they will be adding more and more apps as time goes one. One thing I also love is you can bring up to six other people into a group call, hence why I think this maybe my go to Christmas Present this year.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
It's much bigger than I imagined!
|Posted .Owned for less than 1 week when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This is perfect for my 84 year old mother!She can now visit with my other siblings and family members.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great device for my wife! She lives it!!
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I surprised my wife with a new portal! She loved and already know how to use it! That portal is excellent with all the features in it, but I have to still learn it myself!
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
camera is awesome
|Posted .Owned for 1 month when reviewed.Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5the way it follows and zoom in and face recognition are a plus, I love my portal and I use it as my alexa player too
This review is from Facebook - Portal Plus Smart Video Calling 15.6" Display with Alexa - Black
Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5I would recommend this to a friendRating 5 out of 5 stars with 1 review
Fun Video Calls with Family, no matter where they
Posted .If you’re like my family, you live just far enough apart that you don’t see each other very often. Now, with Facebook Portal, you can be miles away but together in the same room! The Facebook Portal take Facetime Video messaging to a whole new level! My niece is expecting her 2nd baby and we can’t wait to use the Facebook Portal to see that new baby and catch up on how the big brother is doing. She may be in Alabama, but it won’t seem like it! I’ve been using my Portal with another blogger friends and we have been having lots of fun! I don’t think I’ll ever be happy with regular Facebook Video Chat anymore!
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Picture quality, Sound qualityRating 5 out of 5 stars with 1 review
Portal meets and exceeds
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Picture quality, Sound qualityHad worked well and has a very clear picture. We have enjoyed using it for calls with are grandchildren
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friend- Pros mentioned:Picture quality
Rating 5 out of 5 stars with 1 review
Best gift evAR...for Memaw and Papaw
|Posted .Pros mentioned:Picture qualityThis was probably the best gift for the grandparents. Now they can easily brisk through facebook photos from their favorite people...an unexpected surprise! Once a week or so, they listen to Pandora and watch the photos together. It's great for keeping them up to date for anything they missed on their facebook timelines. There is a small learning curve but nothing like trying to get them to use facebook directly on an apple or PC. This system streamlines the experience and gives them exactly what they want to see without the extra features and software that really only complicates everything for them. The video quality is top notch! This has already bridged the gap that a phone call could not. Now they're bragging to their neighborhood and Church. Good times :)
I would recommend this to a friend Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Quality product
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5I purchased four of these for my children and mother. They all live in different states and I thought it would be an easy way to connect with everyone at once or one-on-one. They all seem to enjoy them. I was told setup was easy and the variety of functions/uses is appealing. I had bought everyone the Goggle Home Hub and doorbells a couple of years ago. While they also enjoy the GHH, I believe that the portal will get more use. My mom couldn't Facetime because she has an Android phone so the portal gave her the avenue to connect with her grandchildren and great grandchildren.
This review is from Facebook - Portal Plus Smart Video Calling 15.6" Display with Alexa - Black
I would recommend this to a friendFeatures
Quality5 out of 5Value4 out of 5Ease of Use5 out of 5
Q: QuestionIs there a monthly charge for this service? Or, is there a charge per use? How much is the monthly or user fee?
Asked by Zguri.
- A:Answer No charges at all.
Answered by Dave
Q: QuestionWhat if I have a Facebook account set up but the person I’m contacting does not have FB, but WhatsApp would this work?
Asked by T.
- A:Answer I’ve tried it doesn’t work
Answered by Dfwh
Q: QuestionDoes the portal work with Ring door bell 2
Asked by Anonymous.
- A:Answer no
Answered by wayne
Q: QuestionDoes this product video call with the Echo Show or just Facebook Messaging?
Asked by DancerFanTC.
- A:Answer Just from Facebook messenger not to other Alexa devices
Answered by Days6
Q: QuestionCan I take it anywhere and can I use it with out wifi? Can I take a picture too?
Asked by Aprilann.
- A:Answer HI there. it has no battery very bad, there is no camera app, and it will not work without wifii
Answered by Awami
Q: QuestionManual volume reduction on top of video screen moves the level visually but doesn’t turn down the sound. Anyone have a good way to turn down volume while music is playing? Most times asking to turn volume down, or turn volume on level one does not work.
Asked by Janp.
- A:Answer Just press the minus sign on top of your portal machine. Unfortunately you are unable to ask ithe unit itself to turn volume down without touching
Answered by Kathy
Q: QuestionDoes it have an hdmi port?
Asked by Marjeff.
- A:Answer No! It has a type c usb connection.
Answered by FC1SWPAPPYS
Q: QuestionCan we use the portal to contact anyone in another country?
Asked by Sonnyintx.
- A:Answer We use our portal to video chat with family overseas
Answered by Kazy