Insignia™ - 24" Top Control Built-In Dishwasher - Stainless Steel

Overall, we are satisfied with this dishwasher. It does a good job of cleaning dishes. It is very quiet. Its design is well conceived. Its construction is good enough to be called satisfactory. The bin is roomy. The dishwasher arrived with the rail for the top rack not fastened to the stainless steel wall of the dishwasher. We popped that in, and it seems okay. Let's talk about the top rack. It is designed to hold 16 sets of silverware, placed on edge. The rack can be arranged in four different configurations. We have been using it to clean cutlery and other cooking utensils, which must lay flat. There is no cleaning arm for this section, so the water comes from below. We have figured out we need to thoroughly rinse these items or they don't get clean. The rack almost seems seems flimsy, and it does not slide in and out smoothly. However, it is "good enough", and we like the idea of it. I have attached a photo. The other two racks, which include a conventional silverware bin, are fine. The bottom includes lots of closely spaced tines, and some can be folded down. We are still getting used to the control panel, which is hidden from view when the dishwasher is closed. It uses "touch capacitance" instead of a pressure pad, similar to your phone. It is very sensitive, and we had to get used to not accidentally touching the wrong buttons. On the right side, there is a mystery display panel. It shows codes, and/or time to delay starting the dishwasher (you can load dishes and tell the machine to start as much as 24 hours later-nice!) I wish there would be a table in the manual to tell me what all these codes mean. It is very easy to program this machine. Another cool feature is the lighting!! The bin is amply supplied with blue LED lighting. I have attached a fuzzy photo that shows you how it lights up. And the LEDs do not stop there. When the dishwasher is running, a blue LED shines on the floor. There are no lights or controls visible on the front door; only the handle. Now, for the warning. This dishwasher sits flush on the floor. My previous dishwashers sat on legs, and the plumbing and electrical ran under them. On this dishwasher, there are two channels built into a plastic base. Upon installation, the Geek Squad had to leave with the dishwasher uninstalled, because they did not have the legal wherewithal to cut and shorten the existing copper pipe and attach a compression fitting. Best Buy credited my installation fee, but I had to call my plumber to complete the installation. There are leveling legs, but if you are retrofitting an old dishwasher, you probably have my situation. Arrange for Best Buy "Professional" (not Geek Squad), or call your plumber. One more thing, I purchased the Best Buy installation kit. It is a necessity. In the old days, all the stuff in there would have been included with the dishwasher, so make sure you include the $30 cost of the kit in your overall price. I am a conservative ratings person. If something is going to get five stars, it must be perfect. The top rack cleaning leaves a little bit to be desired, along with the manufacturing defect, and the inability to easily install takes this down to four stars. Nevertheless, I believe this dishwasher is a good value, and I would recommend it.

I buy it and can’t find the fitting for the supply line anywhere

The first machine had no packaging damage on the outside. There were dents on the inside of the door and the right side of the frame and a dent outside but no box damage. The machine was replaced with an identical model. It also had similar dents inside on the right frame and door but no delivery damages. These machines should never have left the factory to be sold as new. The racks also felt flimsy and delicate to use. The first machine came on in the middle of the night without us setting anything. Too many electronic controls.

I purchased this dishwasher because my old one was wearing out. I researched brands and really wanted the top rack. The price was reasonable and I wanted the stainless steel finish. The service provided at the Annapolis, MD store was excellent. Pros: large capacity; quiet; top rack; great look Cons: when the door is open and you walk by too closely, you probably will tap the setting buttons; still working with choosing the correct cycle so that dishes get completely clean; even with the rinse aid, dishes are still wet at end of cycle so I have to dry them before putting them away.

The unit runs well, cleans very well. My only issue is that the power setting buttons are located on the top of the door panel and is prone to collecting water which causes an error code that cannot be cleared without throwing the circuit breaker and resetting the unit. This has happened 5x in 4 months.

Purchased this model as a result if model with handel being out of stock. I am happy with it. The hidden control panel is a little funky and can be hard to tell if it is set ti proper setting. But overall it does do a good job ob the dishes.

Great overall, just wish the bottom plate was more aesthetic, as you can see the floor instead of chrome or plate from outside bottom of the washer. Many functions though; love the internal light:)

I bought the dishwasher because nothing else came close to the features it has in it's price range. I do have two complaints though. First the specs said it has a hard food disposer; it does not, just a strainer. Second, I find soap on the door after a full wash which leads me to believe it is not working as well as it should