This is a fairly plain landline phone, which is what I wanted -- nothing fancy, just something to serve my simple purposes of making phone calls since I have difficulty hearing and/or understanding people on cell phones. I've had it over a year, so it's all good. I gave it 4 stars instead of 5 because every once in a while, the off/on button does seem to "stick" and if I don't realize it is stuck, when someone tries to call me, they get a busy signal.