A:AnswerUnfortunately no the plan only covers hardware or software defect not user error but try calling the vendor HP has a gr3at staff that are willing to help or even negotiate a deal on replacement unit hope this helped
A:AnswerHi there. Thanks for your great question! In some cases, we are able to transfer the protection plan. To get that started, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:Answersometimes for a true reboot you have to unplug everything and remove all the batteries and anything else you can remove, leave it like this for several minutes, put it all back, and try again. also might be a chance they sent you the wrong cartridge
A:AnswerHi Dave. Thanks for reaching out to us about this! I'm sorry to hear about your printer. We'd be happy to help. We'd like to learn more about what happened and find out how to help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerI had a PIXMA as well with the continual 6000 and 5000 error codes and no matter how much I tried to correct the mistakes; it was of no use. I bought a new printer. turned out, with the advances in technology, it was well worth the upgrades, but what a hassle. BTW: I worked for one of the Canon divisions for 13 years and I a strong supporter in their products...it was just time.
A:Answerlosing something is not a product defect covered by warranty , sadly, otherwise I'd lose my entire computer and get a replacement, obviously you're gonna have to look online or in other stand alone computer shops in town to try and find a replacement. you can always hope to find this USB part where ever it was you lost it.
A:AnswerGet the total tech protection! That covers everything! Total tech is the protection that covers EVERYTHING!!! It’s a yearly subscription for all your purchases! Bomb!
A:Answerunfortunately, I believe when a product is replaced under the warranty the warranty is fulfilled, you then have to purchase a new warranty for the replacement product to have protection. I hope I'm wrong as much as I'm sure you do.
A:AnswerI didn’t. It is on my iPad, just a click away. I thought about printing it out but, too many pages. I agree with you, they should provide us with something written..
A:AnswerGo to your account on line, you should be able to find it, plus look at your receipt it should be on that too. All you need is proof that you bought the extended warranty.
