A:AnswerThere are a lot of factors that could be causing this issue. You want to make sure you're using genuine cartridges as some printers will give error messages about the cartridges if they don't accept them. Pending your printer brand and model, some cartridges only have enough ink in them for 100-150 prints/copies. Where the ink sits inside the printer when they're not moving, look under them to see if there's an abundance of ink that may be leaking. Otherwise, if you believe that there is something wrong with the printer and it's not operating the way that the manufacturer intends, it's covered by this plan to have it replaced with a new one.
A:AnswerThe Geek Squad can most likely walk you through most electronics problems over the phone! If not, you can take it to the store. If by odd chance they can't fix it there, they will send it to the appropriate designation, i.e., product's manufacturer for repair or a new product..
A:AnswerThe cartridges should still work but there may be a problem with the age of your computer or laptop. I know I had gotten a new laptop and the prior printer that I had would not work with it after I had done a driver update. So that could be an issue. I ended up having to buy another printer but gave the one I had away to a friend.
A:AnswerCall the manufacturer 1st always geek squad works as a last resort unless it’s the first 7-14 days then you can exchange or replace due to defective unit it happens and Best Buy is here to help us stay supporting them a great relationship if you be patient and respectful
