“I just bought this tablet and I'm having issues with the log in with Netflix I already troubleshoot with Netflix and they are not sure what would be the problem, can anyone advise? thanks!”

Asked by Vrigor 5 years ago

1-1 of 1 Answer

Hello, Vrigor! I would suggest following these steps to try to fix the issue you are having: 1. Open the Settings menu. 2. Select Apps & Notifications. 3. Select Manage All Applications or See all ... apps and choose the app you are having trouble with. 4. Select Storage, tap to Clear Data or Clear Storage, then Clear Cache. If that doesn't help, you could delete and reinstall the Netflix app to see if that helps. I would also try logging into your Netflix account on a different device to see if it works there. If it doesn't, I would reach back out to Netflix for a fix. I hope that helps! Have a great day!
Answered by Amazon Devices Customer Support 5 years ago
Sorry, there was a problem. Please try again later.