A:AnswerAll antennas have a max range of 50-60 miles, regardless of what the box claims. It has to do with digital signals being line of sight and the curvature of the earth. The higher you get the antenna the better it will work. Don't believe any claims of an antenna working 75-100 miles away.
A:AnswerHi Kitty1, since we do not know exactly where you are, it is difficult for us to answer your question. Please call our support team so we can get more info from you. Then, we can make a recommendation based on your location, terrain and the obstacles between your home and the TV towers. Should only take a few minutes. You can call us at 877-825-5572 or shoot us an email at [email protected].
A:AnswerYou have to attach a separate coax cable, which is not included, to connect from the antenna to the tv.
The one shown in the picture is not what is used to connect to the tv.
A:AnswerThe ClearStream 4MAX has a short coaxial cable pigtail, which is what I believe you are referring too. When installing the antenna outdoors, you will need to purchase longer coaxial cable that connects to the pigtail connector on the antenna. If your downlead coaxial cable from the antenna to the TV is longer than 100 ft., you may need additional equipment for long cable runs. For further details, send us an email for more info at [email protected]. Thank you for your business!
A:AnswerI find that each TV or tuner has different sensitivity. Mu living room will be flaky when three other residents are just fine. Length of cable run is certainly a factor too.
A:AnswerAssembled, it's about 32 inches wide by 17 inches tall and four inches deep, not including the mounting pole. Your mount will add whatever depth it needs to provide clearance from the wall or other obstructions. I'm using a six-inch angle bracket, but the included pole mount is a minimum of about 5.5 inches deep and will vary depending on the angle at which you set it for your particular location.
A:AnswerAll antennas basically work the same. The number of channels you will receive and the signal strength from the towers will depend on how far away your home is from the towers. Plus, when installing an antenna indoors, home electronics can cause interference, and building materials can also reduce the signal strength. This is why we offer high-performance antennas to ensure you receive the best TV signals indoors. If you need assistance in choosing the right antenna for your home, we provide a free signal analysis and will make a recommendation. We are available 7 days a week at 877-825-5572 or send us a message [email protected]. Thank you!
A:AnswerYes, the ClearStream 4MAX receives both UHF and VHF frequencies. Is it possible that one of the Dynex models is a little older? The reason I ask is because until 2009, TV manufacturers didn't include a TV tuner in the TVs. Look on the front and back of your TV set for a sticker or marking that mentions a digital tuner. It may say something like “DTV,” “HDTV,” “ATSC,” “Digital Tuner,” “Digital Receiver,” “Integrated Digital Tuner,” or “Digital Tuner Built In. If the TV doesn't have this marking, then you will need a converter box for the Dynex TV that didn't find digital TV channels when you performed a scan. If it does have a TV tuner, then please call our tech support team at 877-825-5572. We are available 7 days a week to help. Thank you for sending us a question.
A:AnswerThe ClearStream 4MAX can be used in varies positions. The mast base allows for installation on vertical and horizontal surfaces and can be adjusted according to the surface and where the broadcast signal is best.
A:AnswerThe cable length can be as long as you need it to be. You may need a distribution amplifier like Antennas Direct CDA8 sold on Best Buy. A distribution amplifier is usually used when 50 feet or more of coaxial cable is used between the antenna and the TV. Also when splitting signals, this could result in a certain amount of signal loss. Distribution amplifiers counter this loss by boosting the available signal from the coaxial cable coming from the TV antenna. Here is a link to the Antennas Direct distribution amplifier on Best Buy: https://www.bestbuy.com/site/antennas-direct-8-output-hdtv-distribution-amplifier-copper/6334319.p?skuId=6334319
A:AnswerTV antennas do not receive channels that are on satellite or cable TV. You can see the TV channels available in your area by clicking this link and entering your zip code https://www.antennasdirect.com/transmitter-locator.html. There are streaming services, such as Sling TV for $20/month that offer ESPN and Fox Sports.
A:AnswerGreetings! Every location is different across the U.S. Please click this link and type in your zip to see the number of free TV channels and what stations are broadcast in your area https://www.antennasdirect.com/transmitter-locator.html. You can then make your purchase on Bestbuy.com - The ClearStream 4MAX is on sale this week for $20 off. Thanks for sending us a note.
