“I Just bought this laptop and the problem that I am having right now is that when I connect this laptop with an external monitor and put the screen down of the laptop while playing games the laptop completely shuts off but works fine with the screen up”
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Change ur settings in what does it do when u close ur lid that should fix the problem also I dnt know if u play any games but it gets very hot cpu reaches well at 95 degrees I got a cool pad to keep it cool but the difference is miniscule not worth the 30 dollars for one but if u lift it from the back at safely 30 degrees and keep it there it does keep it alot more fresh than the 95
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