A:AnswerI rather pay the price than the headaches and time consuming trying to fix it myself or buy a new product that will cost a lot more. My opinion only.
A:AnswerI bought a warranty I’m not even sure why I am getting this email about answering your question or about anything having to do a total tech I know I got a five year warranty on the item I purchased if you have a warranty on the item you purchased and it’s still within that time then they have to fix it. Plain and simple
A:AnswerHello! The Totaltech membership will cover PC setups for free in store or online. For an in home setup, it would be free if you purchased the PC from Best Buy, otherwise it's 20% off the standard cost. You can review the full list of benefits at www.BestBuy.com/Totaltech
A:AnswerFree everything is free with total tec,it’s a insurance,what good is it if it do t,the manufacturer has the basic covered ,for theft,broken from baby pushing it over
A:AnswerThere is no standard service fee for a refrigerator. It will depend on your coverage or membership status with Best Buy, the coverage or warranty on your device and the type of repair or service they are performing.
A:AnswerThe item must be purchased under the account with TotalTech. If another family member purchases it then it does not apply. However, if, for example, a family bought it on their own account or as a guest for you as a gift, you should visit customer support in the store - there are ways to deal with that.
A:AnswerNo. Totaltech only includes Geek Squad Protection (and Apple Care for Apple devices) on purchases moving forward from the date of purchase of your membership and continues for up to 24 months if you renew.
A:AnswerBest Buy Total Tech may be cancelled anytime. For a full information on cancelling your Best Buy Total Tech, please review the terms and conditions by following this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365.
