A:AnswerThank you for reaching out with your question. You may contact us at (800) GEEK-SQUAD, which is (800) 433-5778 for more information related to cancelling your membership. Of course, I would like to remind you to take a look at www.bestbuy.com/memberships to see the many perks and benefits that are included in your membership before cancelling. Some of these perks include an extended return and exchange period, as well as exclusive member savings.
A:AnswerHi, Laura! My Best Buy Total™ offers 24/7/365 tech support on all devices, no matter where or when they were purchased. We encourage you to read more about terms and conditions here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You can call (888) BEST-BUY or (888) 237-8289 to receive assistance with your computer, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
A:AnswerHello! We strive to provide the best support, and as a My Best Buy Total™ member, I know it's important to receive top-tier service. You can review what's included with your membership here: https://www.bestbuy.com/memberships. For questions regarding coverage, please call (888) BEST-BUY or (888) 237-8289, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to assist!
A:AnswerThanks for reaching out. We never want to make shopping with us a difficult experience. We would be more than happy to get you all squared away. Please reach out to us at (888) BEST-BUY or (888) 237-8289. You may also reach out to our social media team on Facebook, X, or Instagram.
A:AnswerI have always found that the Total Tech's can answer those questions and even do the modifications for you at no cost or a discounted cost. I know that I ordered a solid state drive off amazon and they installed it for free.
A:AnswerBest Buy Total has many benefits such as extended 60 day return period, member exclusive sales and events, and up to 2 years of Best Buy Protection included with an active membership. You can find out about all of the benefits at www.bestbuy.com/total or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerYour service plan anniversary should be one year from the date of purchase. You should be able to log onto your account on BestBuy.com and you should be able to see that or the renewal date, which falls on your service plan anniversary. If you have any questions, please give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerNo but there are multiple reasons your wifi could be slow. Check how much bandwidth you actually purchased, see how many devices are connected at the same time as each one will pull down the speed, location of your wifi router should be in a central location preferably open area for coverage. The more walls to go through the weaker the signal. Also invest in wifi extenders for multiple floors and last the cheaper the router the worst the coverage try looking at a wifi 6 router
A:AnswerInstallation is not included with My Best Buy Total. If you have any questions about pricing for car stereo installations, please visit your nearest Best Buy store with an Autotech Bay. They will be able to answer any questions you have and be able to provide you with an accurate quote to install anything you need in your vehicle.
