A:AnswerFollowing CADR (Clean Air Delivery Rate) specs are listed in Blue Air spec page on their website for this unit;
Pollen-350 cfm
Dust-350 cfm
Smoke-350 cfm
A:AnswerTesting by the accredited CAS Test Technical Services measured a 99.99% removal rate of the 12 most common viruses and bacteria by the Classic 280i and Classic 480i, including swine flu (H1N1), E. coli, and Enterovirus (EV71). Internal tests also measured 99% of germs were killed by Blueair Classic family - leaving the bacteria and viruses unviable and unable to reproduce. Our products have not yet been tested against the novel coronavirus.
A:AnswerYes I understand and appreciate your concern for your friend. This unit is extremely "all"user friendly. The large soft touch control button on the unit controls all functions. Your blind friend will hear the fan speed change as he or she touches the button. Suggest that a sighted person assist your friend with initial set-up then it'll be a breeze after that.
A:AnswerIt sounds like something is up with that unit. Yes, we can help. Please reach out to our Customer Experience team at Info@Blueair.com or 888-258-3247, option 1 M-F 8a-5p CST.
A:AnswerHi, that is perfectly fine since the filter that comes with the air purifier is brand new out of the box. The filter change indicator light is on a timer therefore you can simply reset it and it will remind you to replace your filter in 6 months.
A:AnswerIt sounds as if you need to reset your filter timer and we are happy to help! After 5 months of continual use, your filter light will turn yellow. This indicates that it will be time for your filter change in one month, and it is time to order a new filter. After 6 months of continual use, your filter light will then turn from yellow to red indicating it is time to change the filter. Turn on the unit and press and hold the main button for 10-45 seconds until the light disappears.
A:AnswerThank you for your interest in Blueair. The purifier will absorb VOCs like smoke and odors so some of the smell of the reed diffuser and Glade wall plug in would be absorbed. An example I give is that I use a candle in my room and while it is lit I enjoy the scent, but with the purifier the fragrance does not linger for hours after lighting with my purifier as it would without an air purifier.
A:AnswerMake sure that you order the filter with the carbon filter included. It is the carbon filter that will help trap chemical outdoors from mold. Living mold will also shed spores and though these will be more effectively be reduced by the white filter, their presence in the air should be removed by dealing with the dampness that allows the mold to grow a.s.a.p.
