“I have a JBL link view with google assistant. I am trying to use the google home app to connect the C by Ge smart bulb. Having a hard time connecting the two.”

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• I had to make sure I was in the same room pretty close the first time then you can move them , maybe this will help

  Answered by justmadj 6 years ago

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• The bulbs may not be compatible. Have you tried another brand?

  Answered by LunieceW 6 years ago

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• I had a hard time till I realized my lamp was a 3 way switch. Switched out the switched to an regular on/off work great.

  Answered by Crystaldw83 6 years ago

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• Hello, Marie. We recommend reaching out to our C by GE Service team (844-302-2943 / [email protected]) for troubleshooting. The JBL link view device should not be part of the set up with the Google Home app/device and the C by GE bulbs. Thank you. GE Lighting Customer Service

  Answered by Cync Support 6 years ago

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