“I just purchased the Full Color Direct Connect Smart Bulbs, I was unable to connect using ‘Direct Connect Lights’ instead used ‘Bluetooth Lights’ and when I use the C by GE app there is no option to change colors. How to I fix this problem?”

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• Thank you so much for reaching out with your question, EricB. When you click on the individual light in the C by GE app, you should see a small circle under the name that you can tap and it allows you to change colors. We would appreciate the opportunity to assist you in getting your Direct Connect bulbs connected properly. Please call us directly at 1-844-302-2943

  Answered by Cync Support 4 years ago

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• You have to change colors of your bulbs or set them up with a speaker through a google home app.

  Answered by Dano 4 years ago

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