“At the Let’s Get You Connected screen, no networks show up and “Next” button is grayed out. Never had this issue. Anyone run into this?”

Asked by Help 3 years ago

1-3 of 3 Answers

Chatted with Dell Tech Support. This is NOT normal. This was the 2nd laptop with this issue. Dell Tech could not figure it out after seeing pics/videos of the issue. Returned it (again) and bought a Dell from Office Depot (higher model). No issues at all. Set right up!
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Old Dell’s had a mini Wi-Fi on off switch… maybe this has one too, or for some reason the Wi-Fi discovery isn’t active? Reboot?
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
We are sorry for the experience. Please reach out to the Dell technical support team for assistance in resolving this. They are available 24/7 on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam 3 years ago
Sorry, there was a problem. Please try again later.