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Customer reviews

Rating 4.5 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 690 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 3511 15.6" Touch Laptop, powered by an Intel Core i5 processor, offers a versatile computing solution at an affordable price point. Its touchscreen display enhances interaction, while its sleek design ensures portability. With reliable performance for everyday tasks, ample connectivity options, and decent battery life, it's suitable for a wide range of users seeking a balance of functionality and value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical equipment, comfortable to work or study from home, also for entertainment in parks and other public places Recommended for students who are starting classes soon, fast, receive a good connection

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good little web surfer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Can’t expect much for this price point. Gets hot with no real cooling. But surfs the internet just fine.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BrandanR,
      We appreciate you taking the time to leave us your review. We are sorry to hear you are experiencing overheating issues with your Inspiron 3511. Feedback like yours helps us improve our current and future products. Below I have provided troubleshooting instructions with the full articles that can help resolve this issue.
      Here's the steps to help resolve your overheating issue:
      1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
      2. Update the BIOS and Chipset driver.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.

      How to use Dell Power Manager: https://bit.ly/48MAxRY
      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
      If you continue to experience an issue and need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was very easy to use and very fast..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a month and so far it's been great. It is way faster than my dell Inspiron i3 gen7 for sure! The black computer has more of a dark gray and semi metallic keyboard look than expected, which isn't a problem. It was fairly easy to setup, took it out of safe mood and uninstalled the junkware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-tier laptop and amazing Black Friday $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid mid-tier laptop. Thin & light weight with very nice and bright touch screen. It packs more than enough power for the WFH professional that does typical browsing, video conferencing, multi-monitor placement, etc. We don't use it for coding or any high consumption editing, so I can't comment on that regard, but for 95% of the people out there that just want a solid long term laptop, this will do quite well. The only CON I have against it is there is no Type-C port, which I would expect from a Laptop like this one. It does have multiple USB and one HDMI port, but the type-c would make it much more versitle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the $$$$ and good looking too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I am using this laptop everyday and it is performing well. I have not used it for any graphics program or long complicated things. I also do not use it for movies or games. the screen is nice, touch screen, There are however impressions of the keyboard appearing on the screen which over time my be an issue. I paid 385 ish of this ride and so far I am enjoying it. The unusually large pad is nice but if you tend to rest your thumb side on the deck you will have unwanted taps during your keyboard input.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working very good so far .supper fast start up and shut down only thing I don’t like is text is small . Touch screen is a nice upgrade and touch pad was easy to use and learn.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This Is my first Dell Computer. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell computer has everything I need. Also got it for a great price. I really the touch screen. Pictures are so bright and clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge separated from the screen and back of the laptop after 1 year, 1 month. The laptop was not dropped & was only used 1-2 times per month when it was easier to do something with a larger screen instead of my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought open box excellent device from best buy this year . Product is in very good condition and fell is always excellent. I have purchased same laptop last year to gift to one of my relatives and he has been using it without any issues . This device never hangs and has decent speed .I must mention that best buy has been wonderful in terms of store pick up process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 3511

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for getting work done I recommend also easy to upgrade the RAM

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like dell and it was a very good quality of product andd i thanks for the best buy to giving a such great product in unexpensive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-all experience is good. It has decent speed and efficient operation

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs surfing the web and e-mail's, enjoy the touch screen. Good buy for the cash.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 4 out of 5 stars

    Dell I 3511 i5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels exceptionally fragile, otherwise works well and runs quite fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, the computer runs well for some basic applications for someone working from home such as myself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Laptop for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for a reasonable price. Good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying it. Great features and great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Best Buy is horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with @Best Buy and Dell. Terrible product and cheaply made. Hinge broke after 3 months. Will not be buying anything from @Best Buy

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi RyanB,
      Thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that your hinge broke, and you are not completely satisfied with your device. That is not the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell