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Extremely disappointed due to no air vents in head. It pulls carpet up so tight that will not move. There is another head that I think can purchase that has adjustment. Customer service is extremely poor because automated. Email claims I have adjustment but no there is none on mine. I think newer model may come with slider on front of head for adjustment. On hard floors this is fantastic. Suction compares to a shop vacuum.
Sorry, there was a problem. Please try again later.Hello, thank you for your query regarding the Dyson - Ball Allergy Plus Upright Vacuum. The Dyson Ball Allergy Plus Upright Vacuum is designed to provide strong suction across all floor types. On carpets, it features an automatically adjusting cleaner head that raises or lowers to maintain optimal contact and suction. You can reach Dyson customer support at [email protected] or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.
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