“We returned from our vacation to find that our wonderful Ball Animal upright has no suction and turns itself off when I try to use it. Apparently, our dog sitter used it and something bad happened. Can it be fixed?”
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It certainly can! Follow the instructions in the manuel to remove blockages. The blockadge is causing the thermal overload built in the vacuum to trip, and shut down the vacuum.
Sorry, there was a problem. Please try again later.Hello Sandy, This is Miella from Dyson. Our Dyson experts are keen to assist and are available by phone, live chat and email. Please feel free to send an email to [email protected] and includes your serial number. Best Wishes, Miella Dyson Customer Support
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