“Our Dyson animal(purple) does not pick up small pieces of dirt or lint. I want to disassemble the head to check for obstruction but have not figured out how to get into it. Can you tell me?”
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Rotate the ball counter clock wise. Just grab the ball and turn.the face of it will turn until it comes off.
Sorry, there was a problem. Please try again later.Hi Geno, this is Kelly with Dyson. You can find support for your machine on our website here: https://www.dyson.com/support/vacuum-cleaners/uprights Best wishes, Kelly Dyson Customer Support
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