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Long items such as hair, lace, string etc. can get wrapped around the roller as with any vacuum but you can just pull or cut it off when full.
Sorry, there was a problem. Please try again later.Hello there, this is Kelly with Dyson. The Dyson Ball Animal was engineered for homes with pets, with features that dig out dirt, hair and allergens. This model also comes with the included tangle-free turbine tool which is excellent at picking up pet hair from furniture, stairs or other hard to reach areas, without tangling. You likely will get hair wrapping around the bristles of the brush bar on your Animal vacuum; we generally would recommend cleaning that out, before hair is allowed to accumulate and get tangled around the spindles that hold the brush bar in place. Best wishes, Kelly Dyson Customer Support
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