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Well either read the instructions, or use the picture book the instructions are. You push the red button on top of the cannister and gently pull outwards and up. You honestly could not figure that out... wow...just wow.
Sorry, there was a problem. Please try again later.Hello Tina, this is Kelly with Dyson. We have a great "Getting Started" video for your machine, which will go over the basics, including opening the clear dust bin to empty it. You may view that video here: https://www.youtube.com/watch?v=BrqkWXCFo0Y&t Best wishes, Kelly Dyson Customer Support
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