why is it so hard to push on the carpet null

Hi there, this is Carissa with Dyson. We are sorry to hear of your unusual experience and we are eager to assist you. Our Dyson Ball Animal is designed to seal to the flooring for optimal suction and is equipped with a self adjusting base plate to adjust from carpet to bare floors. We hope you consider reaching out to us at askdysonus@dyson.com. Best wishes, Carissa Dyson Customer Support

I have had no issues with vacuum being hard to use.

“why is it so hard to push on the carpet”

Asked by Anonymous 7 years ago

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Dyson - Ball Animal Upright Vacuum with 4 accessories - Iron/Purple-Front_Standard

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Hi there, this is Carissa with Dyson. We are sorry to hear of your unusual experience and we are eager to assist you. Our Dyson Ball Animal is designed to seal to the flooring for optimal suction and is equipped with a self adjusting base plate to adjust from carpet to bare floors. We hope you consider reaching out to us at [email protected]. Best wishes, Carissa Dyson Customer Support
Answered by DysonProductExpert 7 years ago
Sorry, there was a problem. Please try again later.
I have had no issues with vacuum being hard to use.
Answered by Anonymous 7 years ago
Sorry, there was a problem. Please try again later.