My Dyson vacuum stopped having suction through the head as I was vacuuming the floor but the hose works fine. When I took a look at it the part of the vacuum that directs the suction keeps snapping back the the handle hose. How do I fix this? null

Question

Catlvr · Accepted Answer

Call Dyson. They are great at walking you through issues like this.

DysonProductExpert · Answer

Hi Kev, this is Kelly with Dyson. It sounds like you have a blockage in your machine's cleanerhead. You can check this video here to help resolve --> https://www.youtube.com/watch?v=mLnH--ca1YA&t

If the issue persists, please feel free to contact us directly via email at askdysonUS@dyson.com and we will be glad to help further.

Best wishes,
Kelly    
Dyson Customer Support

“My Dyson vacuum stopped having suction through the head as I was vacuuming the floor but the hose works fine. When I took a look at it the part of the vacuum that directs the suction keeps snapping back the the handle hose. How do I fix this?”

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