A:AnswerMaybe you are letting the trash canister being filled pass the max fill line? Try emptying the vacuum @3/4 full.
Hope this helps. I never had this problem with my V10 animal!
A:AnswerHello Kvet, this is Kelly with Dyson. If you're unable to find any needed replacement parts via this retailer, please visit Dyson direct as we do carry all replacement parts for this model. If a part is not listed on the web site, such as the battery, we do still carry it - it just may not be available online to purchase. We do offer 24/7 support via live chat which you can access via our website for assistance.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Cyclone V10. The charger measures about 6 feet.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHello JaniceLynn, this is Kelly with Dyson. The Dyson Cyclone V10 Animal vacuum's brush bar will always be spinning. None of our cordless models have the capability to shut that off. Our upright models and most of the canister models offer brush bar control. If you have bare/hard floors and are concerned with spinning bristles, a soft roller head is available for purchase separately; which was the tool engineered especially for hard floors. I hope this helps!
Best wishes,
Kelly
Dyson Customer Support