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Hello Kvet, this is Kelly with Dyson. If you're unable to find any needed replacement parts via this retailer, please visit Dyson direct as we do carry all replacement parts for this model. If a part is not listed on the web site, such as the battery, we do still carry it - it just may not be available online to purchase. We do offer 24/7 support via live chat which you can access via our website for assistance. Best wishes, Kelly Dyson Customer Support
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