“What is the life expectancy of the battery? Also can the battery be replaced? I would not want to spend $600 and then find out in five years that the battery is dead and and there is no replacement or Dyson no longer makes the battery.”
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Hello Bob, this is Kelly with Dyson. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer. While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today. If needed, the battery can be replaced. Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.It says in the owners manual "If the battery needs replacing, please contact the Dyson Helpline." So it sounds like the battery is replaceable.
Sorry, there was a problem. Please try again later.Depending on the setting up to 30 minutes.
Sorry, there was a problem. Please try again later.I don't think the battery is replaceable. I do recommend getting the best buy protection plan for 5 years if you are concerned in battery life being depleted at the 5 year mark. This way, you will be able to return your old dyson v11 and get store credit of the original purchase price and trade it in for a newer model in 5 years and just pay off the balance of the new model.
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