A:AnswerHello, thank you for your inquiry regarding the Dyson V15s Detect Submarine Cordless Vacuum. The version sold in the United States is designed for 110–120V power systems and is not compatible with 220V outlets. Dyson does not offer a universal or dual-voltage charger for this model. If you plan to use the vacuum in Europe, we recommend purchasing the European version, which is built for 220–240V and comes with the appropriate plug type. Using a voltage converter is not officially supported and may void the warranty or damage the device. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.
A:AnswerHello, thank you for your query regarding the Dyson - V15s Detect Submarine Cordless Vacuum. Yes, the Dyson V15s Detect Submarine Cordless Vacuum is compatible with a HEPA filter, which helps capture fine dust and allergens. If you need a replacement, Dyson offers genuine HEPA filters designed for this model. For more details or assistance, you can check Dyson’s official support page or email at askdysonus@dyson.com.
A:AnswerHi Loyd, the fluffy head tools and soft roller tools (also known as the hardfloor attachments) will broadly be cross-compatible across the Dyson V7-V15 cordless lines.
-Adam, Dyson Customer Support