“My deebot is no longer charging. At first it wouldn’t connect to WiFi, then it was acting like it was dead. I plugged it straight into the cord and tried the reset thing and didn’t work. Have had it for 10 months. Anyone else with a similar issue?”

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• I have not experienced this issue. Have had mine for well over a year now.

  Answered by John 3 years ago

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• Hi, Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue. Best, Ecovacs Customer Care

  Answered by Ecovacs Support Team 4 years ago

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