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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1440 reviews

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90%
would recommend
to a friend
Page 1 Showing 1-20 of 1,440 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice entry level vacuum

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is the first robot vacuum I've used and chose it because it had good reviews and a great price. It has worked well on hard floors and carpet in my home. We have a dog so its great for daily vacuuming. After the first time or two using it I made sure to block off any areas I didn't want it to go in or get stuck in. It got stuck between the wheels of an office chair and under another chair at the counter. It could fit between the legs but kept missing the small window to get back out when it spun around. I found it best to run the vacuum when nobody is moving in its way, it doesn't seem to cover all areas then. When its able to run without interruptions it seems to cover 95% of the floor even though it moves randomly. Overall its a good entry level vacuum, which is what I was looking for.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great little vac for daily use

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Great little robot vac. Gets itself out of areas I don’t think it will and when it runs over cords it tries to move away. I’ve only had to rescue it once in the first couple weeks we have had it. (My fault, it ate a pair of headphones left on the floor) It picks up a LOT of things. We have it running nightly, and are very happy with the quality so far!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great little robo vac.

    |
    Posted .
    Owned for 6 months when reviewed.

    I’ll be honest this was a very random impulse buy. Years back I had a Rumba vac and it did it’s job, that is until my youngest child decided to ride it around the house. Needless to say.. that was the end of that. So now that I can Confidently own a new one we went with it. With that said, this is great for daily up keep. It is no replacement for all your vacuum cleaning needs. However it dose truly suck everything it comes in contact with. I live on the ocean shore where beach sand constantly finds its way in my home. So this has been a lifesaver for keeping sand where it belongs. Off my floors.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Cleaning quality, Gets the job done, Price
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Quiet, reliable and useful.

    Posted .

    Pros: * Quieter operation than most competitors. * Enough suction power to clean most floors. * Slim design fits under most furniture. * WiFi connection and comprehensive and useful app. Cons: * A tad cumbersome to set up on WiFi. * Relatively small brush roll. * No room mapping. I have had numerous robotic vacuums since they first came out. In general, the higher-priced ones are worth the extra money because they either have better navigation systems (work more reliably), have better suction (clean better) or have useful extra features (automatic docking, scheduling, etc.). This DEEBOT is a great value because it is what I would call an economy robotic vacuum based on its price, but but compares more favorably to the models at the high end of the price spectrum in terms of features. There is no fancy laser or camera-based guidance system, but it reliably cleaned several rooms without bouncing into too many things. I would call that good enough. The brush rollers on the bottom are on the small side (narrow vacuum path) but it seems to get the job done well enough - another win for the DEEBOT. In fact, it’s quieter than most while still working well. This unit has WiFi and app capability. Setup was more time-consuming and confusing than I would have expected, but once set up it works well. Be sure to select the correct app (for iOS use “ECOVACS” and not “ECOVACS HOME” at the time of this review) as there are two available but only one works with this model. The included infrared remote control does a lot but the built-in scheduling in the remote is basic - repeated cleaning every day is the only option. In the app, however; you can easily set up more useful patterns for weekly cleaning like every Tuesday and Thursday, etc… So far, I have not once witnessed an issue with this bot getting lost or stuck. Every time it has ended up on its charging dock as expected with a full dust bin. While this DEEBOT may not have the brand name recognition of some of its more expensive competitors, it works well and cost much less. I would recommend giving this bot a try first rather than jumping on one of the pricier models from the other guys.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality
    Cons mentioned:
    Furniture, Stuck

    Rated 4 out of 5 stars

    Entry Level Robovac - Better Than Expected

    Posted .

    The Ecovacs Deebot N79SE is an entry level robot vacuum. It has a good design, solid construction, and a pretty slick user interface. The Deebot has done a nice job cleaning the main level (600 sqft to clean) of my house for the last week, or so. I have experienced some teething problems, but overall I am happy with its performance. Design and Features 4/5 The Deebot follows in the footsteps of many other robovacs with its round design, measuring in at Ø12.5” x 3” tall. The robot itself is pretty lightweight, which I’m sure helps with its battery life. There are 2 main rubber wrapped drive wheels (and suspension), and a centered swivel wheel that allow the Deebot to get around most obstacles. The main brush is centered between the drive wheels and measures in at 5.5” across – somewhat small which means more passes to clean. The V shaped brush is also supposed to be a more efficient design. The side brushes (located on either side) help sweep dust and crumbs back towards the center and allow the vacuum to get into corners somewhat well. The dust collection bin has 3 stages of filtering, and a decent sized capacity to boot. This robot also appears to be very easy to service and maintain, which is a plus. Lastly the robot comes with a handheld remote to control the robot if you don’t want to use the smartphone app. The Deebot has 4 main modes – Auto, Edge, Spot, and Single Room. For all these modes you need to close doors or put up barriers for areas you don’t want cleaned. Auto is the standard mode that will clean your house and then return to the dock to charge. Edge will clean the perimeter of each room. Spot will start wherever you set it and spiral out from that point for 3 minutes. Single room cleans a…single room. Just make sure to close the doors or barricade the Deebot into the room. The app has a consumable section which tells you the life of your filter, main brush, and side brushes. Within the app or with the remote you can schedule cleanings. Setup 5/5 Setup was very quick and painless. I placed the dock in a location with plenty of open space around it and plugged it in. I set the robot down on the dock (make sure the charging contacts are aligned), and I flipped the switch on the side of the vacuum. I let it charge for a few hours before doing the setup. I downloaded the app on my phone (Android) and followed the in-app prompts to complete setup. I was able to connect to my Wi-Fi without an issue, and the process was really easy to follow. This was one of the easier smart home devices I have hooked up. Vacuuming Performance 4.5/5 Overall I’d say the vacuum performance was above my expectations. It was able to fill its bin each time it went out. I made sure to litter the floor with extra crumbs (large and small), courtesy of my 5 year old, to see how well it would pick them up. It didn’t miss a speck. The extra brushes did a nice job of sweeping dust up from along baseboards. Fine particle dust was collected surprisingly well, and the filters did a nice job of trapping it in. The vacuum is pretty quiet too. You can hold a conversation over the little bit of noise this vacuum makes. My only knock on the performance is due to the size of the main brush, which requires it to make that many more passes to complete its job. Navigation Efficiency 3/5 The Deebot utilizes a random, crisscross style to clean the floor. In doing so it makes multiple passes over the same area to get it clean. The random pattern works well in terms of getting the floor clean, but it crashes into objects frequently. However, it spends a lot of time going over the exact same areas (it cleaned the same corner of my kitchen no less than 20 times in 45 min – see the issues section). The Deebot seems to get lost or confused about where it needs to go, and will just revert to a path it has already traveled. This doesn’t happen often, but it does happen. This wastes precious battery life that may be needed if you have a large home. On a perfect (issue free) run the Deebot can be efficient with its time, but it requires some trial and error configuring your home to get to that point. It does a nice job around stair edges, and never once threatened to tumble down. That’s a plus. The Deebot really needs you to optimize your home for it to function at its peak. Picking up items from the floor, blocking off areas it might get stuck (it gets penned in under chair legs and side tables), and not moving items once it has come through. That last one is important because the Deebot really seemed to have issues if objects in a room moved after it had already come through. The Deebot can foist this issue onto itself by bumping into lighter weight items and moving them around. A lot of this is trial and error, so keep an eye on your robot for the first few cleaning sessions to see if it struggles anywhere. Issues An issue I found, as I alluded to above, regards moving objects once the Deebot has started. Other robots I have seen just shrug it off, but the Deebot is stubborn. My example of this was when it cleaned my kitchen. I put the chairs up on the table to allow the Deebot to clean underneath. It made several passes underneath the table, and it seemed like it was done with that area. Since it was dinner time I put the chairs down so my kids could sit and eat. The Deebot came back in the room to clean some more, and tried to go under the table, which it could no longer access. The Deebot then proceeded to clean my kitchen (a 12’ x 14’ room) for the next 45 minutes without leaving the room once. It wasn’t until I picked up the chairs and allowed it under the table that it was satisfied. The other issues I ran into revolved around docking. The very first time I ran the Deebot it had a ton of difficulty finding the base. The method the Deebot uses to find its base is via a low power radio signal. Apparently, my overhead lights (halogen bulbs) were interfering with this signal. I tested this a few times by switching the lights off and on. Lights on – Deebot wanders and leaves the room. Lights off – Deebot beelines for the base. It was almost comical because I could flip the light on when it was a foot from the base and it would start spinning around and eventually wander off. When it came to driving onto the dock I found another issue. I initially had the dock on carpet (medium pile), up against the baseboard. When the Deebot would drive up it would push the dock around. This freaked it out, and caused it to back off. It did this for 15 min before eventually dying 5” from its base. The next time around I put a hand on the base and pressed it down. At this point the Deebot drove up without issue. I repeated the test a few times and returned the same results. The dock needs to be 5-10lbs heavier to stop the Deebot from shoving it around. I eventually moved it onto a spot on my wood floors, where it hasn’t had an issue with docking since. What I Liked (Overall) 4/5 I think my favorite little feature for this robot is the remote. Every robot vacuum should come with a remote. My parents are tech-challenged, but I know they understand remotes. This vacuum would be perfect for people like them. The vacuum performance was excellent and surprised me with how much it picked up. The setup and app control are perfect. It’s not complicated, but it is feature rich. The navigation needs some work but it’s acceptable given the price point. Overall this is a great little robovac.

    I would recommend this to a friend
  • Pros mentioned:
    For pet hair, Home use, Price

    Rated 4 out of 5 stars

    Good Quality Entry Level Vacuum. Reasonably priced

    Posted .

    I wasn’t too sure what to expect from this lower-priced entry level model, but overall, I am very satisfied. Vacuuming robots are not new to my household. In fact, I have a more expensive model by a well-established competitor. Understanding that the Ecovacs Deebot N79SE costs reasonably less, I didn’t expect it to perform as well as my more expensive model. However, given the difference (which I well explain further below), the Deebot did a good job vacuuming both my hardwood floors and area rugs. There are a few physical differences that I noticed after unpacking the vacuum. The unit itself is slightly smaller, and I mean slightly, than my other robot vacuum (see pic). The difference in size has both some benefits and downsides. A benefit was that this robot was able to get under furniture that the other vacuuming robot couldn’t fit under. So, it was nice getting these areas cleaned by a robot, rather than getting on my hands and knees to clean underneath this furniture. A downside of its slightly smaller size is a smaller roller brush underneath, and smaller wheels. Again, given that this vacuum is an entry level model, I wasn’t surprised to see smaller mechanical parts underneath. Being suspicious of this, I wanted to evaluate how well the unit handled driving over hardwood vs rugs and carpets. Overall, the motors that drive the wheels were more than capable of moving this unit over all types of surfaces. The only time it struggled to move as efficiently as its usual brisk pace was when I placed it on my extra long shag carpet. It still was able to vacuum the shag carpet, but I could tell it was struggling to drive over this surface. My guess is that if you have long-pile carpets and you’re looking for a vacuuming robot, it’s probably best to invest in a larger/more robust (and more expensive) unit. Otherwise, this unit does a good job vacuuming my floors and rugs. Other observations worth noting, its battery and runtime is sufficient. I find that it will vacuum for close to an hour before needing to return to its charging base. The unit’s main roller brush does a good job picking up dirt, debris, cat hair, and dust bunnies. My unit didn’t have any issues parking itself back onto its base. It should be noted that I have its base located on hardwood floor. The dust bin’s capacity is comparable in size to my other vacuuming robot; this is a good thing. But there are a few more parts/filters inside the dust bin that need to be removed and shaken-off than my other robot. This makes it a little more cumbersome to clean the dust bin, but the extra filters do help keep particles inside the bin rather than thrown back into the air. One note regarding setup. This unit has a companion app. After downloading the app and beginning the pairing process. The app kept on telling me that it’s not compatible with 5GHz networks. I own a newer style router, known as a mesh network (Linksys Velop). It runs both 2.4 & 5GHz bands using the same SSID (network name). The Ecovacs app couldn’t detect this, and figured I was trying to connect it to a 5GHz network. I selected the option to ignore the warning and continued with the setup. The app was able to locate the Deebot vacuum and join it to my network without an issue. The app itself is a no-frills app. It allows you to initiate vacuuming, manually drive the unit, set daily schedules, check its battery level (3 bars), get a percentage of the remaining lifespan on its consumables (e.g. brushes and filters), and power mode. The latter option is worth expanding on. Within the app, there is an option to select “Standard” vs “Max” power. After testing out both options, there is a noticeable difference between the two. Max power increases the fan and vacuuming power. I prefer to leave it on the Max setting; it does consume the battery quicker, but that’s a tradeoff I’m willing to accept. Also, the power selection option is only available on the app; it’s not an option on the included remote. The remote itself is very convenient. It has the same features as the app, minus the power selection and consumable monitoring. An added bonus is my 7-year-old is very happy to vacuum now. The remote allows him to drive the vacuum around the house as if it’s a remote-controlled car. Another functional feature is this vacuum’s ability to connect with Google Assistant. I was able to easily get it connected using the following steps: opened the Google Home app, selected “Add” (see pic), selected “Set up device”, selected “Works with google”, searched for “Deebot” from the list of services, was asked to login into my Ecovacs Deebot account (an account that you’re asked to create when you first setup your vacuum within its Ecovacs app), and finally confirmed linking my account to Google Home. After this initial setup, I am able to initiate vacuuming by saying “OK Google” to my phone, then telling it to “start vacuuming.” The Deebot undocks itself and begins vacuuming. Other commands I’ve used are “stop vacuuming” and “dock vacuum.” I’ve not had any issues using Google Assistant to send commands to my vacuum. Overall, I’m quite happy with this unit. It’s easy to use and does a good job vacuuming. It’s also reasonably priced.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Should try it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Perfect for basic entry robot vacuum , work great and easy to use. It helps me a lot after busy working day

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Horrible item

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Don’t waste your money! It’s horrible! I have brand new hardwood floors and one rug in my living room and this vacuum always gets stuck and errors. I haven’t even used it for weeks now because it’s horrible

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great value

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I need to empty the bin each time as it finds plenty of dust.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Deebot Unit - 3rd one - hope this one holds up

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This is my 3rd Deebot unit. If this one doesn't hold up I will need to find another brand

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning quality, For pet hair

    Rated 4 out of 5 stars

    Great entry-mid level robovac

    |
    Posted .

    This is a great entry to mid level robovac. I mainly used this on the hardwood floor since I'm to tired to Swiffer the floor everyday. I have to Beagles mix that sheds like crazy and keeping up is hard. Setup is a breeze. Connect the two spinning brush heads, flip the switch on, press AUTO on the robovac, connect the docking station, put batteries in the remote and press the home button on the remote so the robovac can take it's beauty sleep. Let it sleep for 4 hrs before use. In my initial test, I did Swiffer the floor first and set the schedule to run at 4 am. I woke up the next morning to a very clean floor. I didn't see a lot of dog fur on the floor. The places I did see, were places it couldn't reach, like the multiple legs of an IKEA sleeper sofa. It was very quiet. It didn't wake me or my two dogs up. I took the dustpan out and was surprised that it picked up more dog fur than sweeping. I was amazed. I did try it on carpet. It's ok. It's not meant to deep clean a low-medium pile carpet. You still need to whip out the vacuum but it's perfect for the in-between maintenance. It did pick up a lot though. I'll attach some pics. Pairing to the phone is a little tough. Even if you connected to the 2.4GHz band, the phone had a hard time finding the robovac. I figure I let it charge for 4 hrs and try again. It paired after the 4 hrs. The phone app is very basic. It's almost like the remote, well it's a digital version of the remote but this is where you can see battery status, health of the brushes and filter, set schedules and the only place where you can adjust the suction power. I didn't see that on the physical remote. Two modes, Standard and Max. If you have MAX set and a schedules to run while you're sleep, then you are in for a rude awaking. It's loud and it seems like it runs into objects a lot harder. I'm on the 4th floor in my complex and I'm pretty sure the person below me can hear this thing running around my living room. It's fine in standard mode. The tracks is another thing. It squeaks when it turns in MAX. In standard mode its quiet. Keep this in mind if you have it running while you're sleeping. On standard mode, it's not loud at all. You can watch TV and have a conversation will this is running. Max is slightly louder but you can still watch TV and have a conversation. Anyways, it definitely a good robovac on hard surface. I'll post pictures up.

    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Bad quality

    |
    Posted .
    Owned for 2 months when reviewed.

    I bought this 3 months ago. It works good in the beginning first month after that start getting loud and now it stopped working.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
      Best,
      Ecovacs Customer Care ecovacs

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality
    Cons mentioned:
    Stuck

    Rated 5 out of 5 stars

    BEST.QUIETIST.ROBOT.EVER.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Seriously doubted myself when buying this and not a roomba, but WOW! The suction is amazing. It cleans everywhere you want it to. It has gotten into spaces I didnt think it could get out of and gotten out. It has only been stuck once and that was our fault. It cleans the rugs better than our regular vacuum! Super buy for us. The stuck in pet hair is out! Which the reg vac could not do. Plus it's super quiet compared to the roomba! We can watch TV with it running. Very pleased with this!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Price

    Rated 5 out of 5 stars

    A good little bot for a great price.

    Posted .

    This is my first robotic appliance so my novelty views may be skewed a bit. Though I've seen other models at the stores, but they were too expensive to approach on a whim. So I was happy to find the Deebot at this price point, it may not be the cheapest available, but it seemed to be better quality. I found it to be capable of vacuuming dust and debris you would typically sweep with a broom with the bonus of cleaning the area rugs as well. It handled rug edges with ease and worked better than I expected on most carpet ( sluggish on high pile). The unit comes with a remote that is straight forward and comes with 4 different cleaning profiles, setting schedules, and directional buttons (when you think it missed something or it got stuck somewhere you can't reach) The auto mode can be initiated from the remote or the main button on the unit. In auto mode, the bot travels in a haphazard way, not sure how much of the floor is covered. It's sensors prevent it from hitting most objects, turning about 6 inches from he obstacle. It has trouble seeing dark objects and usually bumps into them before changing course. It has gotten stuck in one corner several times, otherwise roams freely and covers a lot of ground in short periods. I downloaded the app for the Ecovac, but found it offers nearly the same features as the remote, with the exception of changing the suction power from standard to max and activating away from home. I don't think I will be turning it on when I'm not home anyway since the app does not offer a map telling me it's location in the house as I would imagine is available on more expensive units. The dust cup is pretty big and handles 2 daily cleanings of about 2000sf, more or less depending on dirt level. It goes on battery save mode when the recharge button is pressed though if it's far from the base, it could take a while to get there. A good little bot that works best on smaller footprints due to it's lack of more expensive features like gps and home mapping software. The price point should give people on the fence an easier decision to see what they're missing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Can't replace the conventional vacuum

    Posted .

    This is our first ever robotic vacuum, so we were literally noob in this field. I had to watch few youtube videos to get started on his. We were all excited to use this. First of all, if you have carpet at your home, bear in mind that this robotic vacuum can't replace the conventional vacuum because it will not clean as good as you yourself. After all, it's a robot, not a human. We have wooden floor in our kitchen where it cleans little better than the carpet. On the carpet, we still have to vacuum with our dyson after the Deebot finishes its business. First of all, let's see what comes in the box: 1) The ECOVACS Robotics DEEBOT N79SE itself 2) Two round brushes 3) Charger and cable 4) Remote Control 5) Brush for cleaning the vacuum and round brushes 6) Two AAA batteries 7) Owner's Manual Ecovacs instructs users to charge the vacuum for at least 4 hours before first use which we did and gave it a try. It has been doing a decent job but again does about 80%, not complete which is okay for the excellent price. It can be connected with your wifi but only with the 2.4 GHz not with 5 GHz. The instruction on the box also tell that it can be connected with Google home or Amazon Alexa. We own a google home, so I was excited to give it a try. It was relatively easy to set up but honestly, this feature works sporadically. Sometime, we would ask google to start the Deebot and it would reply with its typical response: "Sorry, this device has not been set up yet" but will work the next time if requested, literally after 5 seconds which is just ridiculous. I'm not sure if this is the problem with our google home or the vacuum itself. One feature that I really like about it is when it's about to die, it will automatically find its charger and dock itself to recharge. I'm not sure if its a new feature or an industry standard as it's our first robotic vacuum. Deebot also came with a remote with several modes and an added bonus of a digital clock. You can also download Ecovacs app on your phone which again is just average. Half of the time, it shows the vacuum to be offline. So I have to close the app and reopen to get it "online" but that's the issue with the app not the vacuum. I just wanted to bring it up here as a heads up. Pros: -Does job for you automatically when you are feeling lazy -Has different modes of cleaning -Can be scheduled for cleaning -Automatically charges itself -Not very loud Cons: -Didn't work well with Google home -Was hoping replacement brushes but they were not provided -Does not completely clean the house, additional vacuuming needed -The App is useless most of the time, you are better off using the physical remote -Does not has a handle to lift It's a good product overall with few minor issues but for the price, I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Gets the job done

    Rated 5 out of 5 stars

    Standard, Solid

    Posted .

    All in all this unit gets the job done for a couple of core reasons. Functionality and ease of use. When i first got this unit i was concerned that, at a glance, it wouldnt fit under coffee tables or end tables. I was wrong, it does. Its slim fit design does the trick. I was impressed to say the least. This unit works best on hardwood or low vacuum (from my experience) but still can easily do a quick once over on my entire main floor in 30 mins. Outside of the companion app being very user friendly, i would say that this unit is a very basic unit that gets the job done. The second reason i like this unit is because of its ease of use. I have no issues using its app or remote control to boot it up and send it on its way to clean. The standard, solid vacuuming power paired with the companion app and functionality to start/schedule cleaning are the two reasons why i recommend this unit as a future purchase. All in all worth the buy!

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Stuck

    Rated 5 out of 5 stars

    Pretty smart entry price vacuum

    |
    Posted .
    Owned for 1 week when reviewed.

    This being my first robot maid, I am pretty impressed. U absolutely can't beat the hourly rate it charges! Healthcare? It never gets sick so it doesn't even need it! Its Pretty good at getting itself out of tricky areas. Also I was pretty impressed how even going along at full speed, it doesn't go "over the ledge" step down to other room. Slams on brakes and backs up. Every time. (see pictures) Also for the GENIUSES that give it bad marks cuz it got stuck under a couch and made a mark cuz wheels kept spinning, THEY CANT MAKE THINGS IDIOT PROOF. WATCH IT the first cpl times to See How It Handles every room it can get to!! And block things Common Sense would say to fix (like cords,papers ect.).

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality
    Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    He does not hold a charge.

    |
    Posted .
    Owned for 7 months when reviewed.

    It worked for a while. I bought this vacuum in April 2020. In November 2020 it decided not to charge. Every time I place it on the charger the light goes blue for a second and then goes blank. It does not recharge it has not recharged for couple couple weeks now. I will be returning this product. Hopefully it’s still under warranty. When it did clean, it did very well, but I did not buy a vacuum to last less than nine months and you never connected through Wi-Fi. Never.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Cleaning quality

    Rated 3 out of 5 stars

    Helps maintain clean floor between deep cleaning..

    Posted .

    Review of ECOVACS Robotics - DEEBOT N79SE. Cannot replace my Dyson upright but replaces the need for me to sweep up in between my end of the week deep cleans. What I like about it: -I press a button and it does the sweeping for me -cleans whole house and more on 1 charge (single level home) -picks up long hair that falls on floor -cleans all the crumbs etc from under kitchen table -does a good job not running into things -quick start guide quick and easy to follow -not very loud (about same loudness of hair dryer on low being used in a different room) -remote and app are good -finds charging port What I didn't like: -Didn't do a great job on our carpet (thick pad and thick carpet -leaves tire imprints in carpet that eventually goes away -the side brushes seem to still spin on carpet and shouldn't -the side brushes sometimes flick debris away from main brush (opposite of what is intended) -no replacement side brushes or filter included -emptying dust bin not fun I would recommend this robot vac to hold your house over until you have the chance to use an upright type vac to really clean if you have carpet in the house. On hard surfaces such as wood, tile, etc this will do fine and no need for separate upright style vac. I have a rounded entry area in my house and the unit cannot track the wall correctly there and changes it path. Straight runs on the wall the unit does fine. You have to make sure to pickup anything that isn't trash off the floor, towels, plastic bags, etc like you would normally due with a regular vac. I didn't realized a plastic shopping bag was under my bed. came home and vac shut itself off because plastic bag was caught inside main roller. Once I took it off vac eventually found charging base. My tile floor haven't been cleaner. I was amazed at how much dust and debris was in dust bin after one use. I keep my floors pretty clean. I haven't looked into if the unit has a user replaceable battery. Hopefully the battery will last more than a couple of years. When I leave the house for errands etc I usually let the deebot do its thing. I can breathe better knowing the deebot is picking up all the dust off the floor.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,

      Thank you for your feedback. Should you ever need any assistance with the DEEBOT, we can be reached at customerservice@ecovacs.com to help with any questions you may have.

      Best, ecovacs

  • Pros mentioned:
    Gets the job done

    Rated 4 out of 5 stars

    Great Vaccum

    |
    Posted .

    My downstairs is hardwood and tile, with a 2 throw rugs (living/dining room) and 2 mats (kitchen). I really wanted a robot vaccum but wasn't willing to spend upwards of $300 for being lazy...(Especially since I can grab a broom and sweep myself.) But this one went on sale and I figured "how bad could it be?" I removed the rugs and let it go. I was VERY VERY VERY IMPRESSED with the job it did. I didn't realize how much DUST was on my floor. Crumbs, yes; but dust?? Wow! If you are looking for a starter robot vaccum, with minimal bells and whistles (it has an App and works with Alexa!!!), then I highly recommend this one. However, one con so far: It has started by itself at midnight each night. I have contacted Ecovacs and they sent me instructions to reset it. This isn't necessarily a "bad" thing, but it wakes me up. I am willing to live with it, if the resetting doesn't work though because of the great job it does.

    I would recommend this to a friend
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