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I did a review of the 3D vs the AIVI. I touched on the topic of the 3D on carpet. My experience was the 3D worked great on most carpet. It may have some issues on higher/thicker carpet. Such as shaggy rugs. https://www.youtube.com/watch?v=HOSzyaNgHso
Sorry, there was a problem. Please try again later.Not sure why they have that recommendation, but TrueDetect3D works fine on my tan wall-to-wall carpeting (which is uniform in color). I haven't explicitly compared object-avoidance between carpet and hardwood, so it's possible that they internally turn that off, when it's on carpet, but I'm pretty sure I've seen it firing the front depth lasers (i.e. TrueDetect3D) on carpet. At any rate, object avoidance is spectacular with this bot. There are only two things that have tripped it up so far at my house: 1) it's choked twice on thin charging cables that we've forgotten to clean up, which I think are too narrow for its IR structured light sensor and 2) it got very confused when my partner hung a mirror on a wall at floor height (it handles glass sliding doors just fine though on both carpet and hardwood).
Sorry, there was a problem. Please try again later.I have an area rug which it avoids like the plague. It will sometimes get onto it and then to the other side of the room, but then it can't get back on to it and gets confused until I have to pick it up and return it to the charging base. However, I have a book shelf at the end of the hallway which the bottom lip is much higher than my area rug, but it will climb up onto it keep smacking into things inside the shelf and make a big mess of things, as if it doesn't even see that the bookshelf is there. It's very frustrating and I'm thinking about returning mine. Sadly, it performs every where else very well and the mapping is great. I'm hoping to find one that is just as good but can also get onto my rugs.
Sorry, there was a problem. Please try again later.Not sure where you read that, but it DOES work on carpet. Very well at that. I have both hardwoods and area rugs, and it seamlessly switches between the 2. It even auto increases its suction power when it goes from hardwood to carpet. The only time it won't go onto carpet, is when you have water in the mopping bucket piece and have the mopping pad attachment on. It would avoid carpets in that case. As long as you don't have that attachment on the vacuum, it will go onto carpets.
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