Customer Ratings & Reviews

Best overall value IMO if you have primarily hardwood floors. This does well on area rugs, great on hardwood (vac/mop combo) It vacuums great--navigation is on par with other similar lidar based bots. I have a roborock as well and its just as good--mapping is fast and it creates rooms pretty easily. The empty station works well and the built in mop is decent. I think this has more value than AIVI cam detection--much cheaper and I threw cords in front of it and it avoided them pretty well. (see pics below) For the savings I bought the pro mop ($99) which performs better than any all in one vac/mop period. In pics below you can see unit rolled up past cord slightly--then detected it and went around.

I had trouble to create the mapping but the customer service was very good and nice and patient to help me solve it! Thank you very much! Also taught me more skills! I bought it mainly for mopping. I like super clean and I don’t wear shoes inside the house. I realized it didn’t clean very well even I sprayed the cleaner on the floor before started. I tested it witha yellow cloth. But the floor looked very clean. Two days later, I used it back to back for four times. It was still dirty on the pad at the fourth time. (I didn’t mop for over a month before using it). Then I spin mopped very clean two days later. Next day I dry mopped with my swifter before using it. It’s still dirty. Then I used it everyday, every other day, every two days. It can maintain cleanliness within 1-3 days, with my clean bare feet. I haven’t tried more than 3 days yet. I normally used mopping twice, third (more) wetness, today I stopped the robot in the mid process and washed the cloth and then resumed it. I found doing this made the floor cleaner! The pad at the end wasn’t that dirty. Now I understand how to clean the floor better. Start with not too dirty floor. Wash the pad like at least every 30 mins, depends on how dirty the floor is. Spot clean first if too dirty. Hope it helps everyone who wants super clean floor. I can lie on the floor doing exercise everyday now. I believe this machine was designed to mop very often for bare feet at home. The dirt on the pad as the last attached picture is nothing if you put it in a bucket of water. By the way, I was amazed by how precise the mapping skills was! Fantastic! Lastly, I bought it on sale. Then received an email from Best Buy that was out of stock! Then the store called me for available and ready for pick up?! I was disappointed and then excited. Thank you very much for South Torrance store. Sorry, forgot the staff name. He gave me back the discount price. He even helped me to put it in my trunk. It was very very heavy. Thanks a lot! Thank you Best Buy! Great service!

The wifi was simple to connect. Synced with alexa Easley. I had a eufy vacuum prior and this one works so much better. I have 2 cats and the empty feature works great. It is on the loud side. Makes the carpet fluffy and new looking. Does not bang into to stuff like my last one. The mapping works good. It only uses 24% of the battery to do my house. Plenty of run time.

The mapping of this robot vacuum is truly impressive with the lidar and other features it has. That's it, that's the only good thing. The mopping is subpar at best and can barely clean tiled floors. The bin itself in the robot vacuum is truly garbage. It has a really cheap plastic shroud that does something, no idea what, but it's made out of the cheapest plastic ever. The auto emptying holes on the vacuum are incredibly small and get clogged when it tries to auto empty the bin. Their suggestion for the bin getting clogged is to empty it by hand, which defeats the purpose of the auto empty station... When you contact tech support, you get very poor broken English that makes absolutely no sense whatsoever. It's a shame that the product itself is so bad compared to the mapping ability of the device. The app is slow to respond, slow to load, and overall just a clone of another app from a competitor minus it working properly.

I did a lot of research before purchasing. I think a lot of these reviews need to understand the limitations of robot vacuums that also mop. This thing isn’t going to scrub your floors. However with a few tweaks, it works great. There’s a Facebook group called “deebot tips and tricks” that helped a ton with these tweaks. One being to ditch the paper or reusable mopping pad that comes with the unit and use the “O Cedar Pro Mist” reusable pad (not the pro mist max) instead. Makes a great deal of difference with the mopping ability. Also, soaking the pad in water helps out a ton too. It’s also helpful BEFORE mapping to turn on “continuous cleaning” and “advanced mode”. A lot of people have reported issues with mapping but if you turn on these features prior to mapping it helps out a lot. That Facebook group also has ways of recovering lost maps as well. The vacuuming part of this robot works great and it has plenty of features. The auto empty works great even in a household with pets but i do recommend scheduling it to run often so it doesn’t build up too much. I will update if anything changes

Ive had it for a week and its just ok. Pros Cleans well when it wants too Great map blueprints Alexa compatible App works well Cons Auto clean does not clean out filter well. I have to manually clean it out every other day. Gets stuck ALOT. I have to manually help it or clean the drop sensors non stop because it gets stuck for some dumb reason Robot doesnt listen to no clean zones. I put several in my house and it just ignores them and cleans the area non stop. It even gets stuck in them thnking the rest of the house is the no clean zone. Likes to over clean some spots and just skip others. It ignores my bedroom most of the time with the door wide open. Also hasa bad ha it of cleaning some areas religiously and then say house is clean.

-Excellent area mapping -Great on both hard floors and carpet -easy to clean out filter/trap -fast initial set-up -has a mopping feature -The app could be a bit easier to navigate and use -Rubber wheels are a bit loud on hard floors at times -can get stuck under tables and chairs requiring intervention -water tank difficult to fully empty

Well so far I'm not 100% convinced the S7 outperforms the t8+. The S7 may be a slightly better at cleaning, although not perfect. There is pet hair left behind when transitioning between the LVP flooring and a chair mat (see photos). Also, the S7 front spinner brush got tangled in an area rug and more than half of its rubber bristles broke off during the untangling process. I called customer support and (fingers crossed) will receive a no cost replacement part. I'm hopeful the S7 will outperform the t8+ with a little tweaking of the no-go zones and can provide another update soon. UPDATE: The Roborock was returned. Mainly due to thier customer service dragging its feet in sending a replacement part after sending the requested photos. Also, there was not a huge difference in performance to warrant a permanent place in my house. Lastly, they sent an interesting email after receiving the returned vacuum. See below for a screen cap..... Is it just me, why use the word pity. IMHO their response could have expressed more understanding in a less than positive experience with such an expensive item.

Here is the summary of my findings. The provided manual is very basic even if it has many pages, does not go too deep into functionalities. Helps with the initial basic features, not much beyond. Connecting to WiFi can be problematic. Based on experience dealing with two units (had one returned). Robot is quiet, does not bump into things, cleans well. I only vacuumed, did not mop. The AI mapping works fine, you can see in the app where the robot went. The app is okay but not as good as it could be. I say that because I have another unit from a different manufacturer so I have a point of reference. The robot did clean some rooms halfway, it came back later to finish them. That was kinda unexpected. The battery lasted well to clean about 1,500 sf and still had about 30% of juice left. The self-emptying feature did not work for me. The station did vacuum the robot but very little dirt has passed from the robot to the station’s bag. This is based on two separate identical robots, neither one of them was able to self-empty itself. I did work with the support extensively, still no cigar. To summarize, the robot vacuums well but the self emptying feature does not seem to work, at least for me. Here is the long and detailed review. Nicely packed, the box was bigger and heavier than expected. All packaged very well. You will get extra dust bag for the self emptying station, a second set of side side brushes and several mops. The associated app has some basic navigation issues. I am in the Apple environment and there is no back button on Apple devices (as there is one on Android). After doing a basic setup in the app like connecting to WiFi and adding the robot the app was forcing me to start the robot to create the floor. I was not ready to do that at the moment but the app would not allow me to decline the offer and there was no step back. I had to force close the app and restart it again for the prompt to go away. Similarly as the app was installed at the same time on all my other Apple devices, when I started the app on my next device I was forced by the app to start creating the floor map without the option to decline it. I had to again close the app and restart it again in order for the prompt to go away. There were also some initial network connection issues, did not properly connect to my WiFi, though I have succeeded after several attempts. Very quiet, relatively to what I had purchased before from a different manufacturer. I used an app to check the noise level while the Deebot was cleaning and got a readout of about 59 decibels next to the unit and about 50 decibels when standing about 6 feet away from the robot. That was on the setting called Normal. On the top setting called Max+ the sound increased by about 5 decibels. Still relatively quiet. The primary functionality that can set one robot from another is the AI mapping. What the T8+ pleasantly surprised me with was that it did not bump into anything. No hitting walls or furniture. It acted like a cool, careful cat, when approaching an obstacle like a wall it would slow down a little and then quickly turn around without touching the wall. Still covered the area, did not miss a spot, but there was no hitting. When cleaning around the big round legs of the coffee table it would swoop around it without touching it but with an almost perfect accuracy without leaving any visible space between the robot and the table leg. Another surprising feature was that when I was running it the very first time, when the robot builds the map of the floor layout, it had most of the floor laid out very early on, not like my other robot that needed to physically get to the area in order to include it in the map. The path appeared to be very systematic, without a haphazard left and right that I saw with other robots. Another interesting feature of mapping was that on the blue colored floor map I could see white lines which indicated where the robot actually went so far. That helped me better understand the progress status as I could see where the robot went so far versus other areas not yet cleaned. What did surprise me though was that it cleaned some areas halfway, then left for another room and came back to it later on. That was unexpected. The real issue and potentially a major concern was the self emptying feature failure. This next generation of robots suppose to empty itself into the station so you don’t have to clean the robot yourself after each cleaning. Sound promising. You only replace the dust bag in the station every 30 days or so as they say. Unfortunately for me I was unable to make it work. First I was working with the manufacturer, provided all the details and sent a video of it. Very little did move from the robot’s dust bin the the station’s dust bag. I have tried with them a number of possible steps to solve it, but nothing worked. I have wood floors and they are mostly clean. Just the usual dust accumulation. We have two small dogs but they do not shed. No cats. Still the dust would not move from the robot to the station. Very little would pass through and most of it would stay in the robot’s dust bin. They sent me a replacement unit to solve the issue. Unfortunately the second unit was still unable to empty the robot’s dust bin. In conclusion there is a lot to like about this robot. It is quiet, vacuums well, does not bump into objects, the battery lasts long enough to cover larger areas and there is decent amount of features that can be controlled via the app. On the other side the initial WiFi setup could be challenging, the manual seems very basic and the self empty feature does not seem to work (again had two units, same issue). I only had it for several days but my feelings about it are mixed.

Great unit, unless you have dogs. The wheels constantly get clogged with hair and it the auto empty feature is pointless with dog hair. I would have returned it, but bestbuy said i waited to long.

I got this vacuum on a great discount. I've used it for quite some time now. I still haven't used the mop because i have wooden floors throughout the place and i don't trust it yet. Also the water holder for the mop seems really small. The vacuuming is great on floor and tile. Mapping is fantastic. When you have a spacious area, 1900 sqft for me, its hard for the unit to remember homebase. However i would definitely recommend it.

This Deebot is a such helper in my house. So no complaints so I highly recommend it for those who look for mopping and vacuuming machine in one.

Excellent product. Have been using this since past 2 years. Both vacuum and Moping on laminated floors works perfectly.

Pros - Great suction. I've had a cheaper robot vacuum before this and it missed a ton of things like pet hair, crumbs and dust/dirt piles. With the Deebot T8+ this is a thing of the past for me. This beast picks up every little thing thats laying around. I dont have to constantly see where it is and what it has missed. Definitely provides a peace of mind that it'll clean up the way you expect a vacuum to. - Mopping - Wow. So this was an unexepcted feature I didn't think would have such an impact since you are to use water, but I'm pleasantly surprised at what just using water can accomplish on lamenent wood floor. The fact that it mops and vacuums simulantously just ensures you're getting the best clean. It has sensors so it can recognize if its going to hit carpet or a rug to stop mopping. This isn't a feature I was able to test yet but it's advertised to do so and I look forward to testing this out when we get our eventual rug for our home. - Fairly queit for the type of power it posseses . The loudest point you will get to is when it docks back up the charging station and self cleans into the vacuum bag. - Packaging/Unboxing. This thing was pakaged great. Easy to remove, easy to set up and easy directions. I was a little worried when I saw how much was involved as my previous robot vacuum was so basic, but to my surprise it was a seemless set up and the steps were concise and to the point. We had this beauty up and running within an hour after it fully charged. - App/Mapping. Easy to use App, feature rich. Really neat seeing it map out your house and seeing its path. The first time using it the vacuum was kind've all over the place and didn't following a streamlined trail, however after its second run it was pretty cool to see how smart the tech is and seeing how it learned from its first run and was able to ride a better path its second run, making it run more effecient. The first run it took more time in less square foot to clean than the second run did due to learning the area floor layout of my home. The app also shows you when you should change certain accessories like the filters, brushes, etc. Cons - Mopping is more beneficial when you use the high setting. If you use a setting less than that I feel it doesn't clean as well as the high setting. - Wish you could use floor cleaner, like Bonomo or something, to provide even better cleaning. Maybe you can attempt but Im not sure if its worth the risk. - Wasn't expecting the charging station to be as big as it is but thats because it also is self cleaning so have to take the pro with the con. - No manual control to move the vacuum , at least from what I can find. Our previous vacuum came with a remote that you can control the direction of the vacuum. Maybe this can be done in the app but I haven't been able to figure it out. I will not deduct a star because this just could be my own ignorance . Other toughts.. I really can't say many bad things about this robot. Its efficient, cleans great and keeps learning. The dual mop/vacuum is so great and a big help in killing two birds with one stone. Between animals foot prints, hair and dirt being kicked around, the T8+ really lifts the burden of doing all this manually. I would recommend this vacuum to anyone. We don't have the largest foot print for our main area that we use this in but I can't imagine how amazing having this would be in an even larger living area. If youre in a market for an all in one robot vacuum, look no further. Give the T8+ a try and I dont think you'll regret it.

excellent speed and easy to use for cleaning ceramics

This is a good product. It was easy to set up and I love how it maps my house and creates a memory of each room. I am able to use the app to have it clean only a certain room, or have it automatically clean the while house. I also set it up on the app to avoid certain areas of the house so that it doesn't get stuck under the recliner if someone is sitting in it with it open like my last vacuum did. I have mine set to come on every morning at 8am, which lets me know when it's time to leave the house and take my son to school. If the battery doesn't last long enough for it to clean the whole house, it returns to the charging dock, and once it is charged again, it starts back where it left off and finishes the job. The reason I only gave 4 stars is because the suction for canister to empty the dust bin isn't strong enough and many times unless I either empty it myself or use the app to repeatedly empty the dust bin 4-5 times, it gets really full and compacted in the dust bin. I paid extra so I wouldn't have to empty it as often myself, but if I don't remember to make it empty the bin after each cleaning (after it automatically tries to), it gets too plugged up and I have no choice but to do it myself by the second cleaning.

---- Summary ---- Pros: - Nearly perfect vacuuming - Customizable cleaning - Accurate floor mapping - Obstacle avoidance - Self-emptying dustbin - Long-lasting battery - Quiet operation - Feature-packed app - Effective filter Cons: - Moderate mopping performance ---- Review ---- Design: The DEEBOT OZMO T8+ is dark grey in color with a sleek look. Some of it is a shiny material and other parts have a matte finish. At just over three and a half inches tall, it fits under most of my furniture with ease, getting the hard to reach areas that I often neglect. It has a TrueMapping Distance Sensor that protrudes slightly from the top and an AUTO Mode button beside it that can be pressed to initiate automatic cleaning (custom cleaning can be initiated through the mobile app). The button also acts as an indicator light. It’ll either be off, solid white, flashing white, solid red, or flashing red, depending on the scenario. With the top cover lifted, there’s a Wi-Fi indicator light, reset button, power switch, and multifunction cleaning tool (for maintenance). There’s also access to the auto-empty dust bin and the filter. The front has an anti-collision bumper and multiple sensors. On the bottom, there are additional sensors, the main brush with a release button for maintenance, two side brushes, wheels, charging contacts, a water outlet, and a reservoir. Included with the robot is the Auto-Empty Station, which has an infrared signal emitter to help the DEEBOT dock, auto-empty inlets where the dustbin’s contents go when the station is initiated, a dust bag under the top lid, and an indicator light. The power cord wrap that’s built into the back is a nice touch that I appreciate because it helps with hiding the power cord. Both the DEEBOT and Auto-Empty Station are very well designed. Setup: Under the top cover is a paper insert that has the steps to get started. I found them to be helpful and easy to follow. Basically, all that’s required is to remove the protectors, install the side brushes, place the Auto-Empty Station in the desired location, put the DEEBOT on the station, power it on, download the app, scan the QR code on the DEEBOT, then finish the on-screen instructions. Within minutes, my DEEBOT was ready to go. Setup was seamless from start to finish. I always appreciate an easy setup process. Performance: The DEEBOT is impressively efficient. It doesn’t just roam aimlessly and change directions when it bumps into a wall or object. It maps out the room, moves in straight lines when it makes sense to do so, knows where it has been, and covers nearly every inch of the floor. It’s even able to make it over a somewhat high transition strip that’s between my laundry room and living room. I’ve inspected its work after multiple uses and couldn’t spot anything significant left behind. My wife and I have a cat, so we were hoping this would help pick up hair throughout the week instead of it accumulating prior to our normal cleaning day, and it does a fantastic job of doing that. It’s also helpful for the inevitable kitchen messes after preparing/eating meals. Looking at the clean floor after it’s done and seeing how full the dustbin gets is quite satisfying. The Auto-Empty Station eliminates the need to manually empty the dustbin after each use, but I do have to occasionally check the dustbin because pet hair sometimes gets caught. When the DEEBOT transitions to carpet, it recognizes the difference and increases suction automatically. Even with the higher suction engaged, it still operates quietly. The only time it gets loud like a full-size vacuum is when the dustbin is emptying at the Auto-Empty Station. A lot of our flooring is hardwood, but several rooms are carpeted, and the cleaning effectiveness on the carpet is just as impressive as it is on the hardwood. I wouldn’t say it can replace a standard vacuum, but it certainly helps keep my carpeted rooms cleaner than they’d normally be. Whether I tell the DEEBOT to just do certain rooms or the entire first floor of my house, the battery lasts a long time. On average, it can get up to three hours of runtime on one charge. The mopping capability for hard floors is a great bonus, but it’s not perfect. As I mentioned, a large portion of my flooring is hardwood, so having the mop helps keep the hardwood cleaner than just a vacuum would. However, mopping just involves a wet cloth getting dragged across the floor as the DEEBOT is also vacuuming, so I wouldn’t say it’s deep cleaning by any means. Although it’s better than vacuuming alone, I wish the mopping cloth spun or vibrated to scrub the floor a little more than it does. My other wish is that it was acceptable to use a cleaning solution instead of just water. The instructions specifically recommend purified water. There’s no mention of a cleaning solution, so I’ve just assumed it’d be best to stick with water, in case using a cleaning solution somehow causes damage. Despite those wishes, I still like the mopping capability because it does a pretty good job of preventing grime buildup on the floor. Overall, this DEEBOT has the smarts and performance to deliver nearly perfect vacuuming, but I think the mopping performance is just moderate. App Features: General controls, like starting, pausing, or stopping a cleaning job can all be done in the app. Additionally, there are plenty of more advanced features available in the app as well, such as cleaning schedules, a cleaning sequence (order in which rooms will be cleaned), the ability to select a specific room or area to be cleaned, virtual boundaries, adjustable vacuum power or water flow level, and more. If you have Amazon Alexa or Google Assistant devices, the DEEBOT can even be controlled with your voice. It’s a feature-rich app that makes the DEEBOT experience both user friendly and convenient. Verdict: Where the DEEBOT OZMO T8+ falls short is mopping. While it’s cool to have a robot vacuum that mops at the same time, I think the word “mop” should be loosely used in this case. It’s more like a wipe. I might eventually try the add-on mopping accessory with high-frequency vibration that can be purchased separately, but I wish that was already an included feature and that cleaning solution could be used instead of just water. I think this DEEBOT is mainly designed to be a vacuum though, so with that in mind, there’s no denying that the DEEBOT OZMO T8+ is an innovative and effective robot vacuum. It accurately maps out the floor, knows where it’s been and where it still needs to go so that a spot doesn’t get missed and time isn’t wasted. The feature-rich app enables highly customizable cleaning, like schedules, virtual boundaries, or even the ability to tell it a specific area within a room to go clean. The icing on the cake is the included Auto-Empty Station that empties the dustbin automatically after each cleaning job. I’m happy to report that the robot vacuuming experience has been nearly perfect and for that, it deserves my recommendation and a five-star, “Excellent” rating.

Better than the iRobot, I’m surprised about the options that this device have to clean. I used on my shop and when the carpet get dirty I can send him to clean just the carpet and doesn’t bump with the walls.

It seems to navigate and pick up dirt pretty well. It's very quiet and the app and Alexa support are good also. (Photos of before and after custom area selection in app).

So absolutely love this vacuum have had it for a couple weeks has only gotten stuck 1x someone left the blind cords on the floor. Love the invisible blocks and mapping features. I do wish it had a remote like the first ecovacs I owned many years ago or even being able to guide it on your phone would be helpful another downside is it needs little bigger dustbin, and last downside is it occasionally has trouble making it to its doc and wanders the house looking for it. I have owned 4 or more diffrent robot vacuum this is the best one by far. I love the self cleaning function and the mapping features. I haven't tried the mopping features yet but that has to do with my personal preference to not use just how.