Customer Ratings & Reviews

I was constantly sweeping my black hardwood floors because they show every speck of dirt until I got this! Even great on our tiled area. Best investment. Great pattern coverage and great suction. Nice to have the auto empty feature too. We don’t have carpet so I can’t personally review that. 4 stars because it is noisy.

I bought this on black Friday. I thought it will be cool to have vacuum and mop functions in one robot and with an auto empty station. Once I received the robot, I found the mopping tank is not the pro one, which is very disappointed. Because I bought the same one in China for my parents, it came with a pro mopping tank. The pro mopping tank has more power to clean the floor. Then I checked the price of the pro mopping tank costs $100 which is insane. No idea why they degrade the product in the US. After two weeks of use, I found that the auto empty station is useless. It can only auto clean small size item from the dust bin. When there are long items or big items in the dust bin, it cannot suck them out. You have to clean the dust bin manually. I think it is a product issue because the station uses two tubes to suck the dust from the dust bin. This causes two tubes both want to suck big items out but none of them can suck them out and the big items stuck in the middle of the dust bin. If you check the iRobot auto clean station, they only have one tube to clean the dust bin. I have talked with their Customer service about this. The agent asked me to provide a video. After I sent them a video with the issue, they said it's not an issue because the station works fine and if there are some big items you have to clean them manually. Shot! if this case why I need the auto empty station. I will keep bugging their customer service. If they cannot resolve the issue I probably will return this stupid designed auto empty station and go with iRobot. The robot itself is good. it does all the jobs.

Let me start off by saying that I was initially very excited about this purchase. This Ecovac had all the features that I was looking for in an automated vacuum cleaner at a competitive price. In addition, there is an option to purchase a more advanced mopping attachment. BTW, kudos to Best Buy for offering the T8+ at such a competitive price. I own several automated vacuum cleaners from the competition that have less features and are more expensive. Let us start of the with pros: The optical avoidance on this Ecovac is awesome and it really works. It appears light years ahead of my roomba i7 and there is no more banging against furniture. The battery last very long and the carpet detection features is very effective It has a mopping feature with the option to purchase a more advanced mopping attachment, as mentioned above. However, please do not expect too much from the basic mopping attachment. Competitive pricing, at least from Best Buy So after listing several pros of the T8+ you might be wondering why the poor rating and the reason for returning this Ecovac. The main reason I purchased this Ecovac was for the self emptying bin. I love the self emptying bin on my roomba i7 and was expecting my Ecovac T8+ to work in a similar manner. This ended up being a total disappointment. If you are planning on getting Ecovac T8 + for the self emptying bin and have carpets, do not get it or you will be very disappointed. The self emptying bin has two small openings at the base to suck up the dirt from the T8+ bin when it docks. To my disappointment, this feature does not work. The carpet fluff was still in the bin of the T8+ after the self emptying base had turned on to empty the T8+ bin (see attached photos with the T8+ docked to the base and a view of the T8+ bin after the base had attempted to empty the bin. It is still full with carpet fluff. Subsequent photos display how full the bin is after the self emptying base had supposedly sucked up the carpet fluff from the T8+ bin. Again, you can clearly see that the T8+ bin is still full). I am not sure whether there is a design flaw where the two small openings on the base are not big enough to suck up the carpet fluff or the suction power of the self emptying bin base is not strong enough to suck up the carpet fluff. (For comparison, my roomba i7 with self emptying bin base that only has one opening but that opening is a lot larger and has no problem sucking up the carpet fluff when the i7 docks to empty the bin. Even though the battery and optical avoidance on the T8+ is excellent, this Ecovac got stuck for no apparent reason next to a piano where none of my other vacs got stuck. It happened a few times. A minor con was that you can’t custom label rooms but this was just a minor reason. So there you have it. I really wished this would have worked out based on the listed features. I also wish that Ecovac would have tested the T8+ thoroughly to make sure all listed features worked before putting this deceive on the market.

We love it...cleans well, easy set up and even mops

Bought this robot vacuum for my wife Christmas present. She loves it, it's been used every 2 days, no issues with it so far. First time run it was able to map the whole downstairs, with a good app. I was able to pick up this vacuum on sale for $476. Including tax.

I owned a bobsweep sweeper and it wasn’t that great because it kept getting stuck everywhere. I bought this one and it is absolutely amazing. This thing never gets stuck and it doesn’t an absolutely amazing job!

This is my 4th ECOVAC debot. Each one has shown improvements. This is the best thus far. My biggest issue with past debots was bumping into furniture. This one does not bump into furniture .... unless the battery gets too low and it tries to return to the charging base quickly. The dual brushes that extended beyond the edge make perfect sweeps around the chair legs while the robot does not run into the chair legs. In the pic you can see the path the robot has taken. The circles are the robot going around the legs of chairs and tables. I have not used the mop feature, yet. I do recommend this robotic vacuum.

I have to say that this thing is AMAZING!!!! I have had almost 3 weeks and let me tell you...... dust is noticeably less. Dog hair is less. Floors look amazing!!!! It has mapped our unties house with 2 runs. The LIDAR scanner on top is great and makes this things very intelligent! It has not bumped ANYTHING!!! My wife was dead set against it at first but now she can’t live without it! TRUST ME!!! You will not regret this purchase.

This is by far the smartest robot I have tested. I had a roomba 8+ (Costco) and this t8+ is really more smart. I also had other ecovacs models and this one wows! It’s capable to go around the bar chairs without get stuck with the base (roomba and ecovacs 930 got stuck in there) The map is good and have a lot of functions but you will need more tech savvy to get there... but have personalized cleaning options for each section/room you have declared... that’s amazing! We love it, we think you will no be disappointed.

I purchased this item for my Wife's Birthday. I know what you're all thinking, "You got your wife a Vacuum for her Birthday? Lame". The fact of the matter is she loves this thing. She thought DEEBOT was a "boys name", so she renamed it to DEBRA. So far we've let it run a few times and I can't get over how structured the vacuum lines are. It has amazing features and the Application is super intuitive. Best purchase yet.

Perfect ! ...keep my house clean look every day. 650ft2 with one charge

More of the best from ecovocs. I have probably watched 10,000 videos on YouTube about robot vacuum cleaners and comparisons of them. This is one of the best on the market. The only time it is kind of dumb and requires your attention is Win it is making its original map of the house, after you get a good map of your house saved it is a breeze.

just one thing he use a dust bag every month you buy 54 dollars for 9

Few great concepts but it is not stable and definitely not worth the money. Here are the cons 1) While mopping mode, DEEBOT will not automatically go to mopping surface but stick at carpet in one corner spinning brushes, you have to pick and drop it on tiles. 2) Ecovacs claims 3 hours of runtime but DEEBOT maximum runs for 75 minutes only. 3) It is supposed to return and, charge and continue with rest of the area which was left behind, it does not do that. 4) It leaves gaps and areas untouched. 5) It does not cleans the edges. 6) Worst customer care/support. They do not acknowledge problem and do not respond in timely manner Concept is good but product is not really tested and tuned well. I had Neat D5 Connected before and that did much better cleaning.

Had this thing for two weeks. So nothing in the product description says that while it is an “all-in-one” vacuum and mop, you have to manually attach the mop attachment for it to do any mopping. It does NOT vacuum and mop at the same time, like a scrubber. Plus, it is horrible with dog hair. The “auto-suction” dust dispenser does nothing but clog up the filter on the Deebot, rendering it useless and needing MANUAL cleaning of the dust bin every single time. Maybe it works better with only small particulates, but sorry lots of people have dogs or cats as pets. So after my every-run manual cleaning (which defeats the purpose of this thing), I attach the mop attachment and fill the reservoir with water. While attached, the machine will avoid all carpeted/rug areas, which got the machine stuck in several parts of my home, requiring time for me to manually block off each area it gets stuck. Plus the pads that come with the machine are terrible as they do nothing but lightly drag on hardfloor and spread the mess around. To top it all off, after about 2 cleans it stopped being able to make it up the ramp to return to charge. It would just spin its wheels, and either ask for manual assistance or die once the battery depleted from failing to dock itself for over an hour. This thing is trash and would not recommend to anyone except someone with no pets, and lightly trafficked areas in a small apartment without a complicated floorplan to confuse the machine and get it stuck. Currently trying to return under warranty.

If I could give this a zero star I would. Do not buy this under any circumstance. I bought it based on a popular youtuber review. It has never once worked properly. It never saves the map of the house properly. Sometimes it overlays the map with an identical map at art degree angle so it has no idea where it is in the house. It doesn't actually recognize any objects and still gets tangled in shoe strings and cords. I buy a lot of electronics and this by far was the biggest waste of my money. Even the ecovac tech support is terrible. They had literally no suggestions and even told me they were sorry I might be stick with a bad product. Unreal. Of course I gave it 3 months of trying to get it right so now I can't return it.

So, we already have a previous Deebot model, but got lazy with using it. Our biggest issue with it was the overall thickness, due to the sensor height on top. It was always getting hung under things and we'd have to go to "rescue" it. The new T8+ model seemed slimmer, overall and most noticeably, the sensor on top didn't see to be as thick. So, we thought we'd give it a go and definitely glad we did! I'm going to go ahead and say that this an awesome vacuum bot and I'll probably stay with the Ecovacs brand. It has TONS of features, which all work great. The only feature I was expecting and was missing was the ability to talk to your pets via the on-demand live video stream from the T8 AIVI model. Given this was the T8+, I made the mistake of "assuming" it was a given for this model, as well. Nope, it's not there. Too bad, as I was super hyped for this feature. Another thing I noticed. I already had the Ecovacs app installed on my iPhone 11 Pro Max, which I used with my then-current Deebot model. However, this one requires the newer Ecovacs Home app. Yeah, it can be a little confusing in the naming...one for the older bots and one for the newer. Couldn't they have just combined everything into a single app? This isn't a negative in any way though, just an observation. Unboxing of the T8+ model was a nice experience. Everything was packed neatly and there was no excess waste. The box is nice and premium, as well! It was super easy and quick from unboxing to getting it on the charger. Maybe 20 min, tops (using the quick start guides)? What I LOVE about this model is the use of the auto-empty dirt bin. There's a bag pre-installed and you get an extra one. Each bag supposedly lasts for about 30 days. I'm not sure if this is when using it once a week, twice a week, or what. I did look up the bag, however...as it didn't seem to be a standard vacuum bag. They're $19.99 for 3x on Ecovacs website, under the accessories section. Also, the main brush appears to have a 300hr lifespan and the side brushes, around 150. I've not tested or used the mopping option, as our house is a mix between carpet and wood. I would like to try the mop feature in the future, once I get used to it and more comfortable with how it works. I'm not going to lie - at first, it can be a little intimidating. Setting up the bot via the app, connecting to the network and such was super easy. We had random issues with our first bot, but this one had ZERO problems. Everything worked the first time. Once set up, firmware updated and fully charged, we set it out for it's first adventure. Our first cleaning and mapping with the unit took a little over an hour (1 hour, 6 minutes). Once done, it went straight back to the base, emptied itself and started charging. I even received a notification via the app that cleaning was complete. I don't think I ever got this with the previous one! After a bit, we all noticed that the house just "felt" better. It smelled cleaner than usual and you could see all the lines in the carpet where it ran. It also did a superb job on the regular flooring, too! We will definitely be using this at least twice a week. I just need to get around to ordering some more bags soon. We are much happier with this model and other than the missing feature I mentioned above (checking in on your pets and such) - which in fairness, was NOT the manufacturers fault...it was mine - I give this unit a 5/5 stars. The hassle free setup was great, it ran perfect when used and had ZERO hang-ups and rescue moments. It definitely seems much lower maintenance than we were used to with our previous one. I'd recommend this model OR the T8 AIVI one for the remote check-in features with pets and such. Now...just need to teach the cat to ride it while it's in action!

Very disappointed with the navigation of this robot, constantly bumps into furniture and moves it. Bumps into baseboards and damages them. Avoids empty spaces in the room, places where the light from the sun hits. It can be searching for a charging station for a long time, while pushing everything aggressively. Once it missed a whole room. Can drive in circles for no reason. Before that I used irobot, roborock, neabot, shark, tacklife, samsung and never had such problems.

Ecovacs has released its new robot, the DeeBot Ozmo T8+. This robot vacuum has the ability to auto-empty itself after vacuuming. The contents of the package include: T8+ robot, home base unit, plastic "ramp" extension (for carpet location), detachable power cord, 2 base dust bags (1 comes in the base), 2 robot air filters (1 already installed), 5 disposable mop pad attachments, 1 washable/reusable mop pad attachment, 2 extra spinning side brushes, and instruction booklet/warranty papers. 1-yr warranty provided. PROS: -------- * Setup is a breeze, both in snapping on parts to the robot and in setting up the home base. * It has a really great object avoidance system. I put a bowl of water for our dog in one of the areas and the robot easily went around it without bumping into it which would have caused it to spill. Of course it also has sensors for stairs so it won't roll off the edge. * The motor/blower on the vacuum is extremely quiet on default settings, even on carpet. We have a carpeted closet off of our bathroom, and when the robot goes into the closet, it can barely be heard from the bedroom. If it's running in another room than the one you're in, you will be pleasantly surprised how quiet it is, especially on hardwoods. If you have bumpy tile, you may hear quite a few thuds in this case. * The auto-empty feature cleans out the bin at the home base very well. It takes around 15-20 seconds for it to clean out each time a cycle completes. * You can create AREAS after mapping is complete which makes it easy to pick certain areas to vacuum if the whole floor doesn't need cleaning. In addition, you can square off an area manually in case you only want an area done that isn't already defined. This is a good feature if you are unable to separate areas initially (which I was unable to do - separate the dining from the living due to the shape of our layout). * The app provides multi-floor mapping. If you need to move it to another floor, and if both floors are mapped, then cleaning areas on different floors should be simple. Keep in mind that if you move to another floor, you should put the home base in the same location as when you mapped the floor. If you move the base after a floor has been mapped, there is a strong possibility it will get lost and not find the base at the end of the cycle or clean the wrong section(s). * The removable dust bag in the base is easy to remove and replace when bag fills up. You will get a notification when bag is full (and then you get to buy more bags). * It does well in avoiding LIVE movement, including small dogs. As the vacuum was traveling, my dog would get in the way at times, and it would maneuver around the dog or wait for him to move out of the way. As stated before, object avoidance is one of the high points of this robot. * Good overall app notifications and interactions for the user. Quite a few options to pick from including cleaning logs, zooming in on area maps, scheduling cleaning times/areas, and maintenance reminders. If a robot software update is needed (mine needed one out of the box), it's self-explanatory to use via the app. You can also select a room cleaning sequence to have the robot clean specific areas in a specific order in addition to controlling the number of times the robot cleans the area (either 1x or 2x), suction power, and water flow (for mopping). There are 3 vacuum speeds (and off for mopping) and 4 water flow settings. If no mopping is needed, then keep the reservoir empty. * Manually taking out the robot's dust bin is simple and easy to clean whatever the home base doesn't suck out. It will still need to be cleaned from time to time but the home base does do quite a good job autocleaning the bin/filter. CONS: -------- * Something needs to be done regarding the very thick power cable. It is very similar to one that you would find on the back of a desktop computer. It's about 1/4-inch in diameter. In addition, on the back of the base, there is a place where you can wind up remaining slack in your cord; however, if you are already near an outlet, there is not enough room to loop all that thick cable without it coming off (see picture). This product needs a MUCH thinner and more maneuverable cable. * No one that I know wants to be forced to buy vacuum accessories. I don't either. With the base, you must buy additional dust bags after they fill up from the numerous dumpings of the robot. There really needs to be a way to empty a container instead of having to buy more bags. Without an usable bag, the auto-empty feature is useless and won't work. Order more bags = $$. From what I gather, it takes about 30 trips before the dust bag fills up, but that may depend on how dirty your place is. * The robot has a difficult time taking the "best route" back to the home base after cleaning an area. It sometimes gets caught under chairs/tables instead of going the most clear route. It has a map built-in, so it should know to go around obstacles instead of getting lost for a few minutes before finally getting to the base. * When sent to clean an AREA or CUSTOM area in the app, it vacuums on the way there which causes battery power to lessen quicker. I don't understand that function since it doesn't vacuum on the way back to the home base when its done with an area. In addition, it doesn't take the most direct (or clearest) path to the room you select. It even stops and vacuums partial areas of other rooms before it gets to the destination. This is shown on one of my app screenshots. You can see in the green area, it starts at the base, goes through the kitchen, but cleans part of the kitchen (notice the path has irregular path on the way to the utility). To me, this should be able to be fixed with a firmware update. If it's not vacuuming on the way there, then this won't happen. * The app has frequent "Data acquisition timeouts. Pull to Refresh" errors when trying to connect to the robot. I am using the latest Samsung S20 Ultra and Fold phones.I am not certain how Apple performs. * During both the mapping and vacuum-after-mapping, the robot continues to be very sporadic when choosing a path. It goes in circles in the middle of the floor at times and doesn't make the best of cleaning path decisions. It all gets done, but could be done faster with a better logic. * The robot continues to have issues docking after cleaning has completed. Numerous times, it will line itself up to the home base, go up the ramp and appear to dock successfully... then it backs up and does it again. It has failed as many as 3 times in a row before docking successfully the 4th time. It's very random as the dock is in the same place each time. There are times in which it docks the 1st time. Another software update may be needed to fix this as well. * The app has a lack of "AREAS" available to the user to name each room. There is no "Custom" field unfortunately. So if you have a game room or a media room next to each other, for instance, you're out of luck. You'll have to name them something else. Here are the options: Living, Dining, Bedroom, Study, Kitchen, Bathroom, Laundry, Lounge, Storeroom, Kids room, & Sunroom. An app update should fix this issue if they choose to correct. * Though the vacuum motor is incredibly quiet, if you are running the robot over a tile floor, it may be a bit noisy as the front plastic wheel hits all of the grooves between tiles. That can be noisy and annoying to some people especially if running on a floor above you. OTHER OBSERVATIONS: ----------------------------------- * The robot auto-empties each time it is used. I'm not sure if this is good or bad, but there is no way to turn this off/on in the app. Perhaps the user could opt to only empty the bin once it is full instead of every time or maybe even 3/4 full. * I have wood/carpet in my house with a very limited area of tile (small bathroom)...so I did not use the mop function. It does come with a reusable mop pad and 5 disposables which is good. * Initial mapping of a 1500 sq-ft area could take as long as 8-10 hours, depending on complexity of furniture, rugs, etc. It vacuumed/mapped on its 1st trip for 3 hours before requiring a recharge which took about 3.5 hours, then it completed the rest of the mapping. The instruction manual states it can take up to 6.5 hours to fully charge. All-in-all, the robot took 8.5 hours to map 1485 sq-ft. This includes kitchen, nook, utility, study, master bed/bath, 2 closets, dining, living, hall, and main entry. There are 3 area rugs in those locations and 100% carpet in the master bedroom. * The brushes/filters have to be replaced after so much use. After nearly 19 hours of cleaning, my side "spinner" brushes are at 91%, main brush at 96%, and filter at 89%. You can gauge about how often you might have to clean/replace your robot parts, but replacements being needed are definite. * We have a non-shedding dog. If you have shedding dogs/cats, then your experience may be slightly worse than mine since we didn't have as much to pick up hair-wise. For shedding animals, your vacuum will work quite a bit harder and longer. * It has 2 spinning side brushes instead of one. These brushes rotate towards the front from the sides in order to help feed dirt and trash to the middle of the robot. CONCLUSION: =========== This is my 2nd vacuuming robot. I have one of another high-end popular brand robot which is 2 years old, and this one outshines the other one in most areas. My biggest issues with the Deebot are having to purchase more bags for the home base unit, and the erratic paths it takes while on the way and doing jobs, even after mapping has already occurred. I think some of the logic in the software just needs a little adjusting to improve the path that it takes. It's definitely one of the top robot vacuums out there that I have seen. It just needs a little more work to be near perfect but still great.

Bought online, picked up at a store. This thing is used! It smells like it's been through someone elses house. The mop head was dirty when unboxed, there was water in the resovoir and the app shows that it has significant usage. For example the app shows that the filter has 81% life left.