1)Can T8 AIVI use with Auto Empty Dustbin?
2) Is Ecovacs Deebot T8 + or T8 AIVI safe to use at the staircase landing area? will it drop to stairs? null

Question

1)Can T8 AIVI use with Auto Empty Dustbin?
2) Is Ecovacs Deebot T8 + or T8 AIVI safe to use at the staircase landing area? will it drop to stairs? null

Ecovacs Advisor · Accepted Answer

Hi,

Regret to hear that the robot has been running into some trouble.

Please reach out to our Customer Service Support Center for further assistance and help.

Best, 
Ecovacs Customer Care

Ecovacs Support Team · Answer

Hi,
Please kindly notice that the Deebot T8AIVI is compatible with the Auto Empty Station. With the Anti-Drop Sensors, Deebot could sense the height difference, so it has the ability to prevent itself from falling. When the Deebot senses the height difference, the Deebot will stop and try to find flat ground and start cleaning. Therefore, it is not recommended to use the Deebot at the staircase landing area. In case of emergency, it is recommended that you had better place some physical obstacles in those places where there is a high drop, in order to prevent Deebot accidentally fall and cause unnecessary trouble, due to the complexity of the family environment.
Best,
Ecovacs Customer Care

“1)Can T8 AIVI use with Auto Empty Dustbin? 2) Is Ecovacs Deebot T8 + or T8 AIVI safe to use at the staircase landing area? will it drop to stairs?”

1-2 of 2 Answers