“Can you use a cleaning solution with the mop option?”
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Hi, Regret to hear that the robot has been running into some trouble. Kindly make sure to use only water, and don’t put washer fluid or any other cleaning solution in the water tank. And please reach out to our Customer Service Support Center for further assistance. Best, Ecovacs Customer Care
Sorry, there was a problem. Please try again later.The manufacturer recommends only water (either purified or softened). Not sure what impact any chemicals other than water could potentially have on the internals of the device.
Sorry, there was a problem. Please try again later.Hi, It is highly recommended to use lukewarm water only as other cleaning solutions or chemicals may block the water outlet or emitters. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best, Ecovacs Customer Care
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