The print will not print in black and white only in color. When it prints in color it's very faded and hard to read. All the cartridges have been replaced. null

Question

user400238 · Accepted Answer

We have about 3-4 of these printers and have never had that problem. It sounds like you may have a defective one.

Epson · Answer

Hello Vinny. We recommend printing a nozzle check from the maintenance menu. You can run print head cleanings from the same menu if you have any missing segments. If you need additional assistance, don't hesitate to contact our Technical Support team by phone. Regards, Kevin - The Epson Team.

Answered by Epson 11 months ago

“The print will not print in black and white only in color. When it prints in color it's very faded and hard to read. All the cartridges have been replaced.”

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