“How do you retrieve the entire 16GB base memory file?”

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• Thanks for your question. Sorry, the Homebase memory file can't be retrieved. If the recorded video capacity exceeds 16GB, the old video will be overwritten. If you want to save a certain video, you can go to "Event", select that video and download it. If you have any further questions, please feel free to contact us via 才 or call us at +1 (800) 988 7973.

  Answered by Eufy Team 5 years ago

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